I had planned to replace the 20+ year old Whirlpool when my wife suggested I try to repair it myself. A web search turned up the APP web site and videos and I saw how easy it was to repair it myself. I ordered the tub suspension parts, the direct drive motor coupling parts, and the spanner wrench from APP. The tub suspension pads looked ok, but I replace them anyway. One half of the drive coupling was broken. Following the steps in the video, I had everything repaired in less than an hour. Unfortunately, I still had the squeak-squeak, but the agitator was moving again but very little, and very oddly. I pulled the agitator and found all four of the dogs were broken off the cam. It was late Friday night and I wanted to get the washer back online as soon as possible, so the next morning, I went to the parts department of the nationwide "buy everything for a high price in-store or from catalogs" store for the cam repair kit. Of course I paid more than APP shipped, but I was desperate. Less than 15 minutes and the agitator cam was repaired and reinstalled. Well, the agitator was spinning again, but it was spinning with a wobble instead of a vertical spin, and I still had the squeak-squeek. Conclusion: transmission is shot. A call to "the store" revealed a price of $210 and change, plus tax and (outrageous) shipping, AND it had to be special ordered-they didn't stock transmissions. All the local appliance parts were closed. Since I would have to wait until Monday anyway, I ordered from APP for $175 and change, shipped to my house. The first parts were ordered on Sunday and arrived on the following Tuesday. The transmission was ordered on a Saturday and arrived on the following Wednesday. It took a couple of extra days than buying locally, but I saved around $50 with APP. Following the instructional video by Matt, I had the washer back up and working in less than 30 minutes. BTW, I checked out another web site's repair video for the transmission repair. They had you pulling the housing off and removing the agitator and parts all the way down thru the spanner nut. That would add another 20 minutes total to the repair time. I got a better price and better instruction with APP. Thanks, APP!!