Marie K Boynton Beach , FL December 29, 2016 The racks and the middle sprayer arm needed to be replaced due to wear and tear that left the racks broken and unsuitable for dishes I ordered an upper and a lower rack along with what I thought was only the sprayer arm. When it was delivered, a new metal rack was included with it. Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes