Rc Lee February 21, 2023 for Model Number 25370313214 On 02/14/23 the SY CE code started. When I get the code the display controls stop working and the interior light does not come on. It will reset when I cycle the power then randomly the code will return, sometimes within hours, sometimes overnight. Wanted to verify the control board was the issue before I ordered. What other items should I check? Also, how difficult is it to remove the connectors? Thank you for your time.
1 Answer RC, The SY CE error code means there is a communication issue. This communication problem is caused by either a wiring issue, wire harness issue, faulty control board, or a bad user interface board Read More...
Jeff Ries October 23, 2021 for Model Number 25370319213 the freezer keeps freezing up every 3 to 4 weeks. the defrost heater and thermostat test good and work when I turn on the manual defrost mode. the service sheet says there is adaptive defrost control but i cannot locate that part. any ideas? Thanks
1 Answer Jeff, Thanks for the question!!! The defrost is controlled by the main power board 242115279. Read More...
Richard February 13, 2021 for Model Number lgub2642lf3 Our fridge has started to display the SY EF error message. I have taken the panels off to gain access to the evaporator fan and there is no ice build-up, when I run the diagnostic for the fan it turns on and spins for a second then off again, and will repeat this indefinitely, once it did move on from that and start spinning as I would expect but hasn't done it again. I did take the fan out and connected it to a 9v battery and it ran continuously. Is this likely a fan issue or a control board one or something else? Thanks
1 Answer Richard, the main control 242115279 would need to be tested when the fan is turned on via diagnostics. Using the connection J4A the black probe of a meter would be placed at the wire found on pin 13. The red probe would then be placed at the wire found on pin 5 of the connection J4B to identify if 12VDC is being continually provided to the fan. If it is not, the failure would be in the main control. If it is, the fan would need to be tested for a continuous 12VDC supply at the fan wire connection to identify if the failure is in a wire or in the fan 809069220. Read More...
Nian September 29, 2020 for Model Number Kenmore Refrigerator 25370313211 Hello I have a Kenmore Refrigerator 25370313211 that's not defrosting. I took out the back panel wall in freezer, then press the FF+- on display panel for 6 seconds and force into defrost mode (showing DF). The heater did not turn on (suppose to glow in orange?). The FZ thermistor is showing correct temperature. (0 in freezer), diagnose mode 30 confirmed it. Took the defrost thermostat out, make sure it's cold, the tested continuity, low resistance, seems fine. Unplug the heater cable and plugin multimeter, low resistance, also seem fine. Most of the articles I can find points to control board problem, assuming thermostat and heater fine. There are two boards, one behind display (Part #241973711 ) and one underneath the fridge (Part #242115279). How do I test them regarding defrost? I suppose I should enter manual DF mode again and test voltage between two pins, but can someone point out specifics? For one, I am not 100% sure if thermostat and heater fine. If I can confirm the correct board is defective, that will save me a lot of time. Thanks!
1 Answer Nian, Based on the information provided if while in forced defrost you should have 102vac to the defrost heater/thermostat. If the voltage is there the board is good, if it is not there the issue is the board. Read More...
Augustus November 02, 2019 for Model Number Kenmore model# 253.70313211 Refrigerator will not dispense ice, i change the control switch on the front of the door but still no ice coming out. can you tell me what the problem might be, thanks
1 Answer Augustus, Remove your ice bucket and check again to see if the auger will spin. If it does then there is frozen ice in the bucket. If not then one of the microswitches on the dispenser module has failed and the assembly would need to be replaced. 242074216 This is the part number if one of the switches does not have continuity when the actuator is depressed. Read More...
John September 23, 2019 for Model Number 25370313214 Where is the location of the electric control panel, I cannot find it.
Deb D. August 03, 2019 for Model Number Kenmore 253.70312213 I bought a new main control board due to a number of issues, however, I can’t find where the old one is on my unit. Any suggestions? I looked at the back, no comment for it, took the freezer compartment apart, no luck, and then the refrigerator compartment, but I couldn’t locate it where is it? I have a unit manufacturer in 2013.
1 Answer Hello Deb, I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. tag so we can provide a proper diagnosis and recommend parts that can be guaranteed to work properly on your unit. Thank you for your patience and understanding in this matter. Read More...
Matt March 27, 2019 for Model Number Kenmore Fridge Mod# 253.70313211 Confirmed power to fridge but nothing works. No compressor, interior lights, display, nothing. Thanks for any help.
1 Answer Matt, With there being no power to the unit the most likely cause for this issue will be a faulty main control board. Read More...
Clarence October 23, 2018 for Model Number LGUB2642LF3 Don't need the ice maker can I unplug ice maker put a new board in and will it work with out ice maker hooked up
1 Answer Clarence, Unfortunately the icemaker would not be able to be removed as it will cause an error code and cause issues with the unit operation. The icemaker should be able to be turned off. Read More...
Jeff January 11, 2018 for Model Number Lgub2642le9 My Frigidaire French door stopped dispensing water and ice production was way down. Tested water valve and seemed ok and was receiving current. Opened up back of freezer cabinet and found a bunch of ice. I let ice thaw and found the defrost thermostat had ruptured and no longer functioning. Heater element had continuity. Replaced thermostat and hopefully fixed that issue. Problem now is that water comes from the dispenser by itself. It seems as if that when the ice maker calls for water that some or all of it now goes to the water dispenser. The water works now when lever is pressed but the random water delivery is a real pain. Is this likely a main board malfunctioning or is there something else going on.
1 Answer Jeff, If you're sure you didn't cross or damage any of the wires in the freezer wire harness it most likely may be a failed diode 5303918287 / 5303918287 in the fill valve wire harness in the back of the refrigerator. Read More...