Judy December 14, 2015 for Model Number FGHC2331PFAA This is the first time that we are replacing the water Filter #ULTRAWF and the new filter will not lock in place. I have read many of your other answers and it looks like we need a new base as you have noted in other questions. How could so many people have the same issue? Is this poorly made that it breaks as soon as you need to replace the water filter? I am disappointed in the Frigidaire company. An appliance only a year old should not need new parts. I have just passed the original warranty so I will need to pay for a repair man to come fix this problem. Is the base something that we can replace ourselves or does it run into other problems like water lines?
1 Answer Hello Judy. First make sure your pressing the filter hard enough to lock it into the base. If not, then the base may not be bad. Unfortunately the manufacturer does not have instructions for replacing the filter housing. There is also no video available. In order to replace you will need to remove the filter. With filter removed you will remove the lower housing. Make sure that water supply is shut off and you may have to disconnect the water line at the water valve. The lower housing appears to just be clipped in. Then there will be a screw in the upper housing and holding in the filter head. Remove the screws and the filter head should come forward in which you will disconnect the tubing by pushing in on the ring around the tube, then pull the tube out at the same time. Read More...
Gary December 04, 2015 My frigidare Model # FPHB2899LF5 ice maker is making large slabs of ice, its jamming my ice crusher. What are some reasons for this?
1 Answer Hello Gary. You will need to check the water valve and see if it is leaking and causing the issue in the unit. Read More...
Southernlady November 27, 2015 I replaced my water filter on my frigidaire refrigerator, but forgot to turn off the ice maker first. I flushed it and water is fine, but should I throw out the ice?
1 Answer Southernlady, With having flushed the water line then it will not be necessary to throw out the ice in the unit. Read More...
Miz October 20, 2015 for Model Number frigidare gallery I cannot push the existing filter. Last time I changed it, I could push it and it popped out. What should I do?
1 Answer Hello Miz. It sounds like you will need to order and replace the filter head on the unit. Read More...
George D. October 17, 2015 for Model Number Frigidaire - FFHS2622MSU I am having to change the filter in the refrigerator every 30 days. It says on filter instructions it should last about 6 months.
1 Answer Hello George, This will be an issue with the clarity of the water supply. The filter cannot stop up without mineral deposits and/or sedimentation, etc. in the water supply. Read More...
Tami September 03, 2015 Can I use a pure source ultra wf3cb water filter in place of just Ultra wf?? I have two I bought for our frig gallery we just replaced with another frig gallery? ??
1 Answer Hello Tami. No, the design of the 2 filters are different and will not cross over. Read More...
Carmine September 02, 2015 for Model Number fghf2366pf3 I have had this refrigerator for just over 1 year. I have replaced the water filter twice already and it now reads to order again. It's just my wife and I in the house, but my children come over quite often. The water and ice are used at a normal usage. Nothing out of the ordinary. Is this normal to replace the filter that much in a year? I had heard one filter should last about a year under normal usage.
1 Answer Hello Carmine. The filter is programmed to come on every 6 months. Sometimes you can go a year before it needs to be replaced under normal usage. Read More...
Julie August 27, 2015 for Model Number Frigidaire UltraWP I changed the Ultra Pure water filter in my Frigidaire but now water only comes out at a trickle and sometimes stops flowing. If I stop pushing on the water release bar and then push it again it gradually starts flowing very slowly again. I tried removing the filter and putting it back in but continue to have the same problem. The water flowed with no problems before I changed the filer.
Rich July 29, 2015 for Model Number frigidaire pure source ultra I replaced my pure source ultra filter and after 2 months the water started to come out very slowly to a drip. The water filter was filled with water when I took it out. I shook most of the water out and then it filled up again with water in in a few days. Why is the filter filling up with water?
1 Answer Hello Rich. When you install a new filter, the water will go into the filter from the water supply line on the unit. It sounds like your filter housing will need to be replaced on your unit. Read More...
Bob July 12, 2015 for Model Number Frigidaire 26 cu ft side by side using ULTRAWF filter We just purchased a replacement filter and cannot get it to stay inside the housing in the refrigerator. We can hear it click in place but when we release the filter does not stay inserted in the housing. How do I fix this? It can only go in one way as there is a groove in the housing inside the refrigerator.
1 Answer Hello Bob, Although we cannot look up your specific model without your model number, the most likely cause of this issue is the filter head. Read More...