Terry May 07, 2023 for Model Number GSHF6LGZBCBB Freezer can be down to 0 but refrigerator only down to 40 after Manual defrost. Frost builds up very soon. both freezer and refrigerator are warming up to 14/45 after one week of defrosting. Does it mean bad compressor or something else?
1 Answer Terry, No sir, this sound like a defrost issue (defrost heater, control, or thermostat). Read More...
James November 30, 2021 for Model Number GESL2KEXALS My refrigerator stopped cooling but the freezer still works ? I noticed that my compressor fan doesn't work and also noticed the evap fan isn't spinning. could it be the compressor start device ? or should i change those fan's motors
1 Answer James, It would be recommended to check to see if the fans are receiving 12VDC and if they are then the fans would be the issue and if not then the issue will be a faulty control board. Read More...
Martin August 13, 2021 for Model Number PSCS3RGXAFSS My compressor won't turn on. I have tested continuity and shorting on the compressor and it seems fine. Although the relay and capacity test fine (continuity), could they still be faulty? I am getting low voltage to the compressor (5V to 70V AC). Is my main board at fault?
1 Answer Hello Martin, the compressor is powered by the main control board WR55X10775 with 120vac. Read More...
Teresa May 26, 2021 for Model Number GBS20HBSAWW Hello, I purchased and installed a ge run capacitor, when I plugged the unit into the power receptible the refrigerator began to beep. Do you know why this would happen and have suggestions to remedy the problem? Thank you!
1 Answer Teresa, if the refrigerator is constantly beeping, this can be caused by a failed door switch. The refrigerator door switch WR23X21444 should not have continuity unless the door is activating it. The freezer door switch WR23X21444 would have continuity from the purple wired terminal to the yellow wired terminal when not activated by the door and from the yellow wired terminal to the red wired terminal when activated. Read More...
Rosa Melano September 13, 2020 for Model Number GSS25QSWASS I unplugged my fully functional GE fridge to clean, and would not start up again. After a couple days, plugged it in before dumping and started right up. Weeks later had a power outage in the neighborhood and same thing occurred. What might be the issues? When running, it’s in perfect shape.
1 Answer Rosa M, The only thing to do based on the information provided would be to check it when not working to see where you are loosing power. Read More...
Eric May 14, 2020 for Model Number GSH25JSTASS The old (black) relay had two spade terminals side by side, and a red and a black wire. From the photo, it looks like the new (white) one has a larger gold spade terminal with a blue dot next to it, and a smaller silver spade terminal in the middle. Which wire goes where, please?
1 Answer Eric, On the replacement start device the black wire will attach to the top terminal, with the blue dot next to it. the orange/red wire will attach to the "smaller silver spade terminal in the middle". Then install the capacitor onto the start device, the capacitor terminals will slide into the vertical openings at the bottom of the start device. Read More...
Rafael June 09, 2019 My original relay has 2 pins can I use relay with 1 pin or the one with 3 pins cant find 2 pin
1 Answer Rafael, if you could provide the model number for your appliance in a new inquiry, this will allow for the most accurate information possible. Read More...
Maritza July 03, 2018 for Model Number 3638500515 I have a four terminal starter relay and a ptc overload protector I have a black wire,a white wire a red wire and double pink wire I believe the black wire good to ptc would like to know where to connect other wires to start relay terminals
1 Answer maritza, there is a video on our web site that shows how to replace the start relay, look under part number WR09X10107 Read More...
Joe Roddy October 17, 2017 for Model Number HMDR310SE I have a overload relay qp2-4r7 that is bad it has 4 prongs 2 white wires on front right prong and two black wires on left rear prong. The replacement relay that I have only has 3 prongs qp-02-4.7. Which wires go where. And also is it ok to put the two white together on one adapter as well as the two black ones?
1 Answer Joe, It is not showing that the manufacturer would have a relay that would be available for your unit and we do not have wiring information to be able to advise on the wiring. Read More...
Eli August 09, 2017 for Model Number GSH25JSXBSS Just replaced fridge relay overload I have a red and a black wire i have a horizontal n vertical slot for the wires whixh one gors where?
1 Answer Eli, The black wire will go to the horizontal terminal and the red will go to the vertical terminal on the relay. Read More...