Kevin July 10, 2014 for Model Number PSC23SGMDBS I recently replaced my main board and freezer temp sensor in a GE Artica PSC23SGMDBSside by side refrigerator. The compressor works -at least I heard or running as well as the fans. The freezer will cool to 0 (very slowly) and the refrigerator will cool to 37. No food Is in either side right now. When I open the freezer or refrigerator the freezer temp increases to 10-12 degrees and goes back down slowly. The refrigerator stays close to 40. Any suggestions on what the problem can be. Thank you. Kevin Stiles.
1 Answer Kevin, It is normal for the refrigerator temperature to rise when there is nothing in the unit and you open the door. Then it will go slowly back to about 37 degrees plus or minus 3 degrees. Read More...
Larry July 07, 2014 for Model Number PSC23MGPAWW 1. With power applied and the freezer section is below 25 F, at what connector and pins on the Main Control Board #WR55X10942, is the voltage level to verify that the correct voltage is being supplied to the freezer defrost heater element? 2. What voltage level is applied to the defrost heater element when it is on? Thanks
1 Answer Hello Larry, The defrost heater is 120Vac. The terminal that the board sends the 120Vac to the heating element is J9-1. This can be tested to any white wire (neutral) or to any ground (green or bare metal). Read More...
Jose June 26, 2014 for Model Number GE PDS20MBRBBB The pilot light in the temperature settings for the thermostat controlling the fridge & freezer temperature/coldness has shut off or turned-off. What is the problem? How do i fix it?
1 Answer Hello Jose. If there is no power to the display board, you will need to order and replace the main board on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Tami June 25, 2014 for Model Number pfs22s1sbss Just replaced mother board part number WR55X10942. Fans lights and thermostat control now work but the compressor wont cut on. Clicking to the right of compressor in black box every few seconds.
1 Answer Hello Tami. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html Read More...
Tom June 18, 2014 for Model Number PTS22LCRARBBAG310291 Compressor will not run. Fans run and lights work. Outlet has 120 volts. Seems to be only about 50 volts at Compressor. Compressor ohms out good at pins. Relay and overload are not open. Cap was replaced. Is the problem the control board? Is AP4436216 the correct p/n?
1 Answer Hello Tom. Yes, if there is only 50 volts, you will need to replaced the main board on the unit. Read More...
Carlo June 16, 2014 for Model Number GE Refrigerator, model# PSS25MGNACC Beautiful Refrigerator, hate to part with it. Refrigerator side works perfectly. Problem is Freezer, it goes down to -11 degrees, but then comes up to 12 or 15 degrees (and even 56) several times a day, the food thaws and the ice cream gets soft or melts. Because most of the time, everything is working, I tend to rule out the MAIN BOARD, which was just replaced in October by a service technician (for $300 parts and labor) but that was a total different issue were other than the lights, nothing was working. I love your video on changing a MAIN Board, I did watch as the one in Oct was changed. But do you have videos on changing the termistors were ever they are located??. Other issue, the little plastic spring loaded POSITIVE door latch on the refrigerator side. at the bottom. has broken (as do all plastic things in life) do you sell those items? Thanks.
1 Answer Carlo, This parts diagram WR55X10025 has a video attached to it. Of course your refrigerator may not have the same thermistors located in the same area(s)but they are pretty much in the same location on most GE refrigerators. You may also want to check the evaporator fan motor. It is a variable speed motor, and can get stuck in a low speed or not rotate at all, this can cause temp. fluctuations in the temperatures also. Read More...
Anthony June 15, 2014 for Model Number GE Side by Side Refrigerator I have a GE side by side refrigerator. My problem started with the freezer going warm and frozen food would thaw then freeze up again the next day. Started happening as the weather got warmer. Now it's not freezing. I have since replaced all 3 thermistors but still freezer remains slightly below 40 and fresh food side around 45. I have checked coils and they are not frozen. Evaporator fan and condenser fan are both running. Compressor is hot and I have cleaned the condenser. Please advise.
1 Answer Hello Anthony, If the compressor is hot there is a high probability of a sealed system restriction. This would start giving a problem a little at a time until the unit won't keep food at all. The issue normally takes a filter/drier, the evaporator coil, the heat exchange assembly, (capillary and low side return lines), and sometimes the compressor. Of course the air circulation inside and outside of the unit should be verified first. This includes making sure both fans will start back up to full speed on their own when you stop them physically. If they have to be helped to start back up or gain full speed, the fan motor should be replaced since this will cause temperature issues. Read More...
Joe M June 14, 2014 for Model Number GSS22sgpcss My ge refrigerator coil ices up and then it starts to warm up. I replaced the defrost heater and defrost thermostat. The problem is still present. Do I need to replace the main board or could there be something else bad
1 Answer Joe, You will want to test the defrost thermistor for resistance. The resistance at 0 degrees should be 42.2K ohms. If not within proper resistance then the thermistor is bad and would need to be replaced. If it checks ok then the control board would need to be replaced. Read More...
Steve June 04, 2014 for Model Number ge model gss20dbmbww Freezer side not defrosting. After manual defrost runs for a month then quits freezing. Refrigerator side seems ok. Checked heater and it had continuity. Replaced control board with new p/n wr55x10942. Installed 5/7/2014. Now not freezing or defrosting again. Why would it run this long and then quit? My appliance dealer gave me the new controller but he does not seem to now why it runs this long then quits. Any ideas what to check or change next?? thanks for any help....steve.
1 Answer Steve, Since this is a defrost issue that you are having, the issue would most likely be caused by a faulty defrost thermistor which is located at the top of the evaporator assembly. You will want to check this thermistor to make sure that it has the proper resistance. The reason it works for a month is that it steadily builds up frost on the coils and once it gets to a certain amount then it affects the cooling of the unit. The thermistor part number is WR55X10025. The following is the resistance chart for the thermistor. The thermistor can be checked from the control board in the back of the unit. Thermistor Resistance Temperature(°F)Temperature(°C)Resistance in Kilo-Ohms -40 -40 166.8 kO -31 -35 120.5 kO -22 -30 88.0 kO -13 -25 65.0 kO -4 -20 48.4 kO 5 -15 36.4 kO 14 -10 27.6 kO 23 -5 21.0 kO 32 0 16.3 kO 41 5 12.7 kO 50 10 10.0 kO 59 15 7.8 kO 68 20 6.2 kO 77 25 5.0 kO 86 30 4.0 kO 95 35 3.2 kO 104 40 2.6 kO 113 45 2.2 kO 122 50 1.8 kO 131 55 1.5 kO 140 60 1.2 kO Note: To accurately test a thermistor, place the thermistor in a glass of ice water (approximately 33°F) for several minutes and check for approximately 16K O. Read More...
Ryan June 03, 2014 for Model Number GE GSS22JETACC SIDE BY SIDE REFRIGERATOR I need to replace the control board. Is the GE WR55X10942 the correct control board for this refrigerator?
1 Answer Hello Ryan! Yes, the main control board WR55X10942C is the correct replacement listed for model GSS22JETACC. Thanks! Read More...