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Customer Questions and Answers for Washer Motor Capacitor by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM13701381
Manufacturer Part Number: WH12X10462

Fix a washer that won't spin or agitate. This motor capacitor stores energy to start and run the motor. DIY repair takes about 10 minutes with video help.

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Questions & Answers

For Ge Washer Motor Capacitor (Part Number: OEM13701381)

1 Answer

Sharon, Check to make sure that the cold water is coming in at a steady pace and not trickling in. If it is then check the screens on the water valve to make sure that they are not clogged up. If this checks ok then check to make sure that the pressure hose is not getting clogged up. If this checks ok then the control board would be the issue.

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1 Answer

Mike, For a proper diagnosis, we would need you to please verify the model number from the units' I.D. tag since it will not come up for us as a valid model number.

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Ed for Model Number WPSR3100W1WW; SN TV149450G

My Washer (WPSR3100W1WW) stopped spinning and agitating. After trouble shooting a variety of possible causes I determined, the belt was good and if I rotated the motor by hand, the agitator would turn freely but the motor would not turn when electric power was applied -- The motor was hot to the touch. When I removed and inspected the motor (Model 5KH61KW251G8) I saw pin (M6) connecting the BLUE wire was discoloured (Brown) indicating overheating. My searching on line shows motor Model WH49X10035 is the recommended replacement and I see this kit comes with a motor" Start Capacitor" while a start capacitor does not appear to be in the original wiring of my washer? Should my washer with my original motor have had a starting cap? If I install the new motor (WH49X10035), should I modify the wiring to include a Started Capacitor? Thank You, Ed

1 Answer

Ed, the starting capacitor should be used on the new motor. There is a wiring harness that comes with motor [WH49X10035] that allows for the use of the capacitor.

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David G. N. for Model Number WPRB8050D1WW

Wife was running couple blankets through wash cycle, but didn't have water setting to maximum load. All of a sudden it started smoking from around the drum area under the lid, hit stop. Then hit spin and drain to get water out, which worked.did not spin though. Agitator didn't work either so figured belt broke/burnt up on it..took front of machine off, checked belt OK> then noticed the part on right side panel front edge melted down..wiring still intact. Unhooked wires from bottom, two male connections..I'm assuming that part ap4567124 would fix things.?

1 Answer

Hello David. If just the capacitor was damaged, then that should be all that you will need to replace on the unit.

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1 Answer

Hello Ray. Take the belt off the motor and see if it runs or hums. If it hums, the motor is bad and will need to be replaced. If it runs, something may have the transmission locked up.

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1 Answer

Jim, This capacitor is a run cap and would not drop power when the motor gets to speed.

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2 Answers

Hello Bob, I would pull the agitator and check the agitator coupling WH43X10032. This part will look like the splines are good but will spin instead of driving the agitator when bad.

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