Customer Questions and Answers for Combined Hmi Asm by Ge

Hello Tom. Make sure thermistor and the thermostat are good on the coils as well. If not, they will cause the same issue.

Hello Lino, GE has had issues with the auger motor and the crusher/cube solenoid (AP2071947) freezing up. This can be caused by an air leak from the ice door (AP3672582), an air leak from the fresh food or freezer door, or the temperature being set too cold in the freezer section. If the ice door is not closing properly, the ice door solenoid may be rusted and holding it open. To thaw it out, remove the ice bin and use a hair dryer on the auger motor cover, (back of shelf where the ice bin sets). It takes about 15 minutes to thaw it out like this. From the description of your issue, replacing the ice door solenoid WR62X10055 will most likely prevent the solenoid from freezing again.

Hello Michael. If all is working but the compressor, you will need to order and replace the inverter board on the unit.

CSpencer, Based on your post description, a couple of things to check or try. It sounds like the water line in the door is frozen. Check for "cold" spots or condensation or frost on the hinge side of the door panel, and on the freezer door inner liner. Disconnect the water line at the hinge connection, open the freezer door to at least 90 degrees, and leave open for 30 to 45 minutes (you may want to place a small container or towel under the end of the water tube(you may want to cover the freezer compartment opening with a blanket or turn the refrigerator off) Attach the water lines together and check for water from the dispenser, if it dispenses, you will want to reset the freezer temperature a couple of degrees warmer, and check to make sure there are no air leaks at the dispenser housing, dispenser flapper or door seals.

Hello Jacques, If the dispenser light is dim you would want to check to make sure you are getting proper voltage (12vdc) to the socket. If you are getting proper voltage you may need to replace bulb WR01X37886. If you are not getting proper voltage then you would need to replace dispenser control board WR55X23210. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Harry, Believe it or not, the most common cause of this issue is actually the water reservoir in the bottom of the fresh food section freezing. The cause of this is the fresh food section being set too warm. I know this sounds like I've either lost my mind or I'm just blowing hot air, but if you think about how the unit actually operates, it makes perfect sense. First of all, the water reservoir is in the bottom of the fresh food section. Thinking logically, cold air is heavier than warm air, so this is where the cold air will settle when the fan isn't circulating the air around and mixing the air temperatures. Secondly, if the unit is set too warm, the fan doesn't kick on often enough to mix the air temperatures. This is a big issue since the air return is located down there next to the reservoir. This means when the fan isn't running, the cold air from the freezer compartment is able to migrate back into the bottom of the fresh food section. The answer is a simple one. First, use a hair dryer to thaw the reservoir so the water can dispense again. Once this is done, set the freezer compartment to one setting warmer and set the fresh food compartment to one setting colder. Even though this seems backwards, it will correct the issue. Let us know if this isn't the case so we can help you to further investigate the source of the issue.

Hello Kevin. Check and make sure the condenser coils are clean and the condenser fan motor is running good on the unit. If not, it will cause the issues you are having.

Tony, the auger motor could be getting frozen. Check and make sure the dispenser flapper is closing tight and seals around the opening. and the freezer temperature should be an average temperature of 5 dgrs. F. and the ice bin is not overfilling. Thanks

Hello Orlando. It sounds like the main control board WR55X10942C may be bad on the unit and will need to be replaced on the unit.

Hello Glenn. The HMI assembly WR55X23210 unsnaps from the dispenser assembly. You need to start at the bottom right hand corner and use a flat blade to unsnap it and remove it. Hope this helps.