Roy R April 20, 2015 for Model Number GSH25JSXJSS Could you please tell me how to replace item #AP3950130 on our refrigerator when I order this part thank you so much for your help
1 Answer Hello Roy. You unplug the unit and grasp the lower right corner of the dispenser board and unsnap it from the dispenser. Then unplug the wires going to the board on the unit. Install new board in reverse order. Read More...
Robert H November 19, 2014 for Model Number GE gsh25jftc bb refrigerator The water dispenser suddenly quit dispensing. The ice continues to dispense properly. The water supply is fine. I bought and installed a new filter. Could hear water movement. Unplugged refrigerator to possibly reset. What else might it be?
1 Answer Hello Robert. Check and see if it will dispenser under the door if the line is unhooked. If so, the freezer door has frozen the water line and you will need to install a heater kit WR49X10173. Read More...
David November 09, 2014 for Model Number GSS22JETGBB HI! Our refrigerator freezes most of the food in the refrigerator. Top shelf, door, lower shelves. It doesn't seem to matter where the food is located, it will freeze. I checked the resistance of the three temperature sensors and watched their resistance go up to about 15.5k Ohms as they chilled in ice water. I bought a new sensor and it behaved the same way, so I assumed all they sensors were good. Since the sensors seemed okay, I bought a new control board and replaced it. There was no change; the food continued to freeze in the refrigerator. So the next step was to go back to the sensors. I replaced the only one located in the refrigerator with the new one. There was no change. Then I replaced the lower one on the side of the freezer with the sensor I removed from the refrigerator. Still no change. The only sensor left is the one on the coils in the freezer. I don't suspect that one because the coils are not all frozen up, the defroster seems to be working okay. The damper is just a flap of plastic located in the light assembly on the left wall of the refrigerator. I don't see any problem with it. It opens and gravity closes it. What else should I check? Do you think all of my thermistors are bad, including the new one? Could the digital control board that you set the temps with be bad? Is there some other thermostat or anything else to check? Thank you!
1 Answer David, The most common reasons for the unit getting too cold in the refrigerator section is Packages blocking the freezer return in the freezer compartment at the bottom of the back wall where it is louvered. This restrictions of the freezer return cause the fan motor to draw harder on the Refrigerator return. The wrong control board but that has been changed already, a bad ff thermistor which has also been replaced. And the last thing would be a low refrigerant charge. On a low refrigerant charge, the freezer temperature cannot get cold enough. During normal cycling the unit will toggle the fan speed between low and medium after the refrigerator is satisfied until the freezer is satisfied. Read More...
Spencer October 26, 2014 for Model Number GSH25JSTCSS Ice and water dispenser not working correctly. Sometimes it works just fine, water, ice(crushed or cubed), and light. Then the next time we go to use it, nothing works. The light above each choice is on, but when we press the lever nothing works and the light goes out. I will the press the water button and the light will come on but will not dispense water or ice. Then later that day or the next day it will work fine again. Very frustrating. Is it the dispenser control board or a connection with the door or something else?
1 Answer Spencer, You will want to remove the kickplate of the unit and check for a loose connection on the wiring harness that goes up through the door of the unit. This sounds like it may be the case with the unit not operating properly. If this checks ok then the issue would most likely be in the dispenser control board. Read More...
Brian October 03, 2014 for Model Number GSH25JSTFss Hello, came home from the gym and ice was all over the floor. The dispenser stayed running. I disconnected the dispenser board and plug it back in and still kept shooting out ice. Maybe the dispenser control board shorted out ? I can press the lock button and it will stop. All buttons light up and can change from water to crushed and to cubed and the temp. buttons work. I'm leaning to changing the dispenser board, what do you think. Thank you, Brian
1 Answer Hello Brian. You will need to check for a bad micro-switch WR23X10783 on the unit in the dispenser. Read More...
Kenny September 16, 2014 for Model Number ge model # gsh25jsta Water dispenser stop working , change out soleniod still no joy. Could it be the front touch control pad? It does light up when you select the water but the internal switch seems to feel lose inside from the other touch pad switchs whats your thoughts?
1 Answer Hello Kenny. If the switches feel loose, you will need to take the dispenser apart and look for broken parts on the unit. Read More...
Dennis July 15, 2014 for Model Number GSH22JFTACC Power went out at my house. After that happened the control panel on the front doesn't display anything and the inside doesn't cool. Do I need to replace the mother board, front panel, or both. Thanks
1 Answer Hello Dennis, You can test for 13Vdc at terminal J4-1 to ground. If this is there, replace the dispenser board WR55X23213. If the voltage is not there, replace the main board WR55X10942C. Read More...
Hans F May 04, 2014 for Model Number gsh22jsxlss My water line froze and I used a hair dryer to melt line. The line melted along with the housing shield dispenser, the funnel ice display along with a bulb in mini control board. I believe you call it a combined Hmi Asm BK. When I put everything back and attached the control board it does not work. Is there a way to test or should I just get the board? Thanks Hans
1 Answer Hans, If a light on the display board melted then the board is most likely faulty and will need to be replaced. You will also want to check the wiring to make sure that it is not shorted and that the coating has not melted off of it. If so then the door would have to be replaced. Read More...
Steve May 03, 2014 for Model Number GSH22JSZBSS I have good water supply all the way up to the bottom of the freezer door (lines are clear, pump works as it should). When I hit the water dispensing switch, no water (ice maker is good),and I can hear the click of the switch. I wondered if I needed to replace the control panel in the door (WR55X10562)? But then I wondered, is there another switch or solenoid after the pump and before the outlet tube for the water the board controls? I just don't want to buy the control board if there's some other thing I need to be considering.
1 Answer Steve, If you disconnect the water line at the bottom of the door and water comes out when the dispenser is hit then the issue is with the water line in the door being frozen. This is normally caused by a void in the freezer door that allows ice to collect around the fill tube and freeze. There is a way to correct this for your model in which you will need to get the fill tube heater kit part number WR49X10173. This is a low wattage heater that you install into the dispenser area and will correct your issue. Please keep in mind that it will take a couple days after it is installed to thaw the ice in the door in order to allow the dispenser to start working again. Read More...
Russ April 24, 2014 for Model Number gsh25jftabb My dispenser control board went out. Took off and checked the fuse and was fine (control board and main board). All lights in fridge and freezer work but compressor wont come on. How can I tell if control board is my problem?
1 Answer Hello Russ. Tes the main board at the tan wire J4-1 and the red wire J4-2 for 13 VDC. If it is not there, replace the main board it is bad. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...