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Customer Questions and Answers for Detergent And Rinse Aid Dispenser by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11302725
Manufacturer Part Number: WD12X10163

The Detergent and Rinse Aid Dispenser is an OEM part for GE dishwashers. It is responsible for holding and releasing detergent and rinse aid during the dishwashing cycle, ensuring that dishes are cleaned and rinsed effectively.

Causes of a bad detergent and rinse aid dispenser can include clogging or blockage in the dispenser mechanism, damage to the dispenser door or latch, or malfunctioning electronic components that control the dispensing process. These issues can arise from regular use, buildup of detergent residue, or accidental impact.

Symptoms of a bad detergent and rinse aid dispenser include:

  • Improper dispensing of detergent or rinse aid
  • Insufficient cleaning or rinsing results
  • Leaks or drips from the dispenser area
  • The dispenser door not opening or closing correctly

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Detergent And Rinse Aid Dispenser (Part Number: OEM11302725)

1 Answer

Dan, You will want to check to see if the detergent dispenser is getting power to it to dispense. It sounds like the issue would be a bad dispenser assembly.

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1 Answer

Hello Raul, The door components are accessible by removing three screws from each side of inner door and two screws at the bottom of the door. Carefully separate the inner door panel from the outer door panel. Disconnect HMI and 3-digit connector to completely remove the outer door panel. The active vent flapper can be accessed by removing the screws on the fan housing. HMI must be reconnected prior to restoring power. You will see the back side of the dispenser assembly and there is one wire connector with two wires connected to it. The six screws will be removed to remove the old assembly. Re-install the six screw and two wire connector. The door will then be reassembled in the reverse order of disassembly.

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1 Answer

Hello Robert. If it is not dispensing properly, the motor WD12X10384 will need to be replaced on the unit. They usually do not clog in the units.

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1 Answer

Hello Adrian. Based on the model number, WD12X10163 is the correct dispenser for the unit. The price and availability is on the parts page.

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Sam G for Model Number PDW9280looss

Replaced soap dispenser and when I repowered the dishwasher all lights work and sequence correctly except the "start/reset" button. That button is dead. Figured a harness had come loose so I took out the door screws again and checked all wiring connections. All connections good. Replaced screws in door. Turned power back on to washer. All lights good except "start/reset". That button still dead. What do you suppose I could have done? Seemed like a simple job from the get-go.

1 Answer

Hello Sam. Maybe the ribbon cable got damaged. It could also be the door switches on the unit. If the switches are good and are working properly, replace the control panel.

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1 Answer

Adrien, the dispenser listed for your model is part number WD12X10163. You'll need to disconnect the power to the dishwasher. Remove the screws holding the inner liner and remove the inner liner from the door. Disconnect the wires to the dispenser and remove the screws holding the dispenser in place. Install in reverse order. Thanks!

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1 Answer

Bill, You will want to open the inner door and run a diagnostic. The tech sheet should be behind the lower panel. Do a voltage test to the dispenser assembly from the control board and see if there is power from the control board to the dispenser. If there is power from the control to the dispenser then replace the dispenser.

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1 Answer

Dave, The spring on the dispenser door does not come as a separate component and in order to replace the dispenser spring you will need to replace the dispenser assembly WD12X10163.

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