Mark R November 20, 2017 for Model Number J B870S T1SS HOW DO I REMOVE OR RAISE THE GLASS TOP TO ACCESS THE 3 TRI BURNER ELEMENT FOR REPLACEMENT?
1 Answer Mark, COOKTOP REMOVAL To Remove: 1. Disconnect power. 2. Remove the 2 screws securing the front of the cooktop to the chassis. 3. Prop up the cooktop, and unplug the connectors at the back by squeezing the side tabs. Remove the screw securing the ground wire. 4. Lift up the back end of the cooktop about 2 inches to unhook the hinge pins from the brackets. 5. Reverse the process to reinstall Read More...
Kevin W November 03, 2017 for Model Number PS950FSSS The middle ring of the 12" element is out. I am assuming it it the element itself. Is there a video showing how to remove the glass cooktop for this model? If not, can you provide instructions?
1 Answer Kevin, Unfortunately there will be no video on removing the main top. Cooktop removal To Remove: 1. Disconnect the power. 2. Remove the 2 screws (from side) securing control panel assembly to the control enclosure. 3. Remove 6 screws securing the control panel to the maintop frame and remove control panel. 4. Remove 4 screws securing the control enclosure to the maintop frame. 5. Lift the cooktop at the front and pull forward. 6. Disconnect the wiring harness at the rear of the maintop. 7. Reverse the process to reinstall. Read More...
Ken July 19, 2017 for Model Number PB978SPSS Large 3-way adjustable stove top burner (measures 11.5 inches dial on top of ceramic). The large ring will not light- only the small and medium rings. Is this burner easily replaceable by me and is it the burner element or could it be something else that controls switching among the three sizes? Thank you
1 Answer Hello Ken, This can be caused by a failed element assembly WB30T10126 or by the UI control WB27T11316. Read More...
Jeff J March 25, 2017 for Model Number GE, PB975BM2BB Ordered and received a replacement burner for the stove. Was the large 3 sized burner which went out. Installed and seemed that all worked fine. Problem is the burner only heats to high. Never cuts back when we adjust for temp. Lo is the same as Hi. Temp adjustment worked before installation of new unit. What is the problem.
1 Answer Jeff, You will want to double check the wiring of the element but this issue sounds like you either got a defective element or the infinite switch is faulty. Read More...
Cottontop January 23, 2017 for Model Number JB710ST2SS IS THERE A REPAIR VIDEO AVAILABLE FOR FOR REPLACING THE ELEMENT HALIANT 12 TR ON THIS GLASS TOP RANGE? THANKS FOR YOUR TIME AND CONSIDERATION.
1 Answer Hello Cottontop. Sorry we do not have a video at this time. We are working daily at adding new videos to our site. Read More...
Barry December 29, 2016 for Model Number PCB969SP1SS I live in Canada. Do you ship to Canada? If so, what would be the shipping cost on this part? I'm close to a border crossing. Would you ship to a shipper receiver on my behalf, in Sumas WA? If so, what would be the shipping cost to 98295? Thanks.
1 Answer Hello Barry. Unfortunately, we are unable to ship outside of the US or Puerto Rico at this time. We will need a US physical address to ship parts to. Here is a link to our flat rate shipping rates. http://www.appliancepartspros.com/customerservice/shipping.aspx Read More...
Cactus C February 29, 2016 for Model Number PD968SP1SS The middle ring in the tri-ring burner, part 58, does not light up. I will buy the replacement part if I can see how to do the repair. I do not see a video for this repair on this model. Is there a video for a similar GE Profile cooktop?
1 Answer Hello Cactus. Sorry, there is no video at this time. 1. Remove faceplate (reference section on control panel assembly). 2. Remove screws (from bottom) securing control panel to vent trim. 3. Remove steel control panel insert by removing 4 screws. 4. Detach from main harness by unplugging the 15-pin connector blocks. 5. Remove 5 screws securing the control panel to the maintop assembly. 6. Control panel can now be removed. Before removing the cooktop, the control panel must first be removed (reference section on control panel removal). The cooktop is fastened to the body side extensions with two (2) screws. Remove the 2 screws and slide the cooktop assembly forward. Lift the cooktop off. Now you can access and replace the tri element in the unit. Read More...