1 Answer Hello Gary, You need to open the dispense area and make sure the linkages are not sticky and causing the micro-switch WR23X10783 to stick. If not, the water valve WR57X33326 may have failed. Read More...
Chris December 18, 2013 for Model Number GSS25QSTBSS Ice piles up inside the chute. The auger seems to be truning fine but the flapper does not open itself. It easily pushes open with a finger or pencil, but not when trying to use a glass. Is there a release mechanism for the flapper door, or is the flapper passive with the weight of the ice? Not sure if just replacing the Ice Door Assembly OEM will be enough.
James October 29, 2013 for Model Number GSH25SGRESS We have a small amount of ice build up in the chute and can see lite down the chute when the door is open. The rubber flapper looks like it is not closing. Can that be the problem? Thanks James
1 Answer Hello James, You are correct. If you can see light through the ice door, room temperature air, which contains a certain amount of moisture, will get into the unit to replace the cold air that drops out of the unit. This moisture condenses to the cold liner and forms frost. Replacing the ice door WR17X11653 and the ice door solenoid WR62X10055 should correct the issue. Read More...
Vince H September 29, 2013 for Model Number GSS25TG When I open my freezer. The edge of the chute where the ice leaves the ice bin to go into the dispenser when the door is closed, has ice and frost (snow like consistency) around it. Any ideas? I see water droplets coming from the ice bin that appear to be the issue but not sure.
1 Answer Vince, You will want to look into the ice chute and shine a light into the dispenser. If you see the light around the ice door then replace the ice door as it is defective. Read More...
Tom August 05, 2013 for Model Number GSS25KGMB WW I am getting an ice build up in the upper portion of the freezer. The ceiling of the freezer is getting frozen water drops. The ice chute and ice cube bucket are iced up. The rear of motor that operates the auger is frozen with ice. I have to remove everything in the upper portion of the freezer every month or so to remove the ice from the assemblies. Is this an ice chute problem or a door seal problem?
1 Answer Tom, You can check to see if there are any gaps in the door seal which would create the moisture issue. Also check the ice door by shining a light in the chute and looking up into the dispenser to see if any light can be seen. If light can be seen then the ice door is fault and need to be replaced. Read More...
Laurie411 July 15, 2013 for Model Number ge I recently purchased the ice door assembly and was able to successfully replace it on my freezer. Unfortunately, I am still getting frost inside my freezer that is getting in via that door. It is not completely closing. I tried the trick where you put a flash light in the chute, and there is still a sliver of light I can see from the outside. What should be my next step? I know there is a motor that actually does the closing of that ice door, could that need to be replaced? The door IS closing, but obviously not completely. Any ideas why a NEW ice door would not work? It can't be warped since it is new... Please help if you can. Thanks, Laurie
1 Answer Laurie, You will want to check the solenoid that opens and closes the door to see if the shaft has rust on it that would cause the door not to close properly. Read More...
Becky July 03, 2013 for Model Number TFX 27 PP Hi; We have an issue with what seems to be the flapper not closing properly. We have a lot of ice buildup up the chute. I looked down thru the chute and can see light around the edges of the flapper. Do we need to replace the rubber part of the flapper or the whole thing and if so is it something we ourselves can do? Thanks
1 Answer Becky, The ice door assembly is what would need to be replaced part number WR17X11653. To access the dispenser assembly, there is a cover on the front that you remove and then there are 4 screws holding the assembly in place. Remove the screws and pull out the dispenser assembly. Once off you can remove the ice door and install the new one. Read More...
1 Answer Hello Jerry. This can be 2 issues, the freezer to cold, or you need to install the heater kit WR49X10173 into the dispenser. Read More...
Gene January 17, 2013 My flap that lets the ice drop has come loose, is this a problem that will cost a great deal of money to repair ?
1 Answer Hello Gene. Depending on what is bad or broke, this usually is not expensive to repair on the unit. Read More...
Mark November 18, 2012 for Model Number CSX22GRXAAA Hi. How do I check the micro switches on the ice maker door for a CSX22CRXAAA Hotpoint?
1 Answer Hi. You remove the spill catcher. Remove outer trim screws. Remove the fountain outer shield screws. Note all connections to make sure they are reconnected the same. Use a volt/ohm meter part # MA-DM1 to assist you in your diagnostics. Remove at least one wire from the switch terminal to ohm out the switch part # WR23X366. It should open and close in continuity when you depress the button. Thank You. Read More...