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Customer Questions and Answers for Infinite Heat Switch Kit by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM20965440
Manufacturer Part Number: WB21X36771

The Infinite Heat Switch Kit is an OEM part for GE ranges and cooktops. This kit is essential for controlling the temperature of the burners on your range or cooktop, allowing you to adjust the heat level from low to high. 

Causes of damage to the infinite heat switch can include normal wear and tear from frequent use, electrical issues such as short circuits or power surges, and physical damage from cleaning or impact. 

Symptoms of a bad Infinite Heat Switch include:

  • Burners not heating to the desired temperature, either staying too hot or not getting hot enough.
  • The burner not turning on at all, indicating a possible failure in the switch's electrical contacts or circuit.
  • Inconsistent cooking temperatures, where the burner cycles on and off too frequently or not often enough, affecting cooking performance.

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Infinite Heat Switch Kit (Part Number: OEM20965440)

1 Answer

Hello Michael, thank you for contacting APP, Yes, this infinite switch has what is called a breakoff shaft and adapter kit, as well as an instruction sheet for each mounting style which should have come with the infinite switch. If that instruction sheet did not come with the switch it can be found by searching WB00X36770 in your browser's search bar.

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1 Answer

Gary K, The surface unit knobs for your model are WB3X5677 / WB3X5677 and the oven switch knob is WB3X5683 / WB3X5683 and the thermostat knob is WB3X5682 / WB3X5682 all of these have been discontinued by the manufacturer & are no longer available. No alternate or substitute part has been recommended by the manufacturer.

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1 Answer

Michael, the terminals would be a 1/4" terminal TJMA02875-1. In regards to the wire gauge, unfortunately, the manufacturer does not identify the wire size used.

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1 Answer

John, the infinite switch WB21X36771 is utilized for all of the burners as the dual burner on the front right is also controlled by the dual element rocker switch WB24T10167. The rocker switch is what would allow the selection between using the inner coil or both the inner and outer coils. When the rocker switch is in the off position, the outer coil will not operate. When it is in the on position, the outer coil will be able to operate.

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1 Answer

Wayne, It sounds like you may have gotten a faulty infinite switch but make sure that you have the switch wired properly.

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