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Customer Questions and Answers for Infinite Heat Switch Kit by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM20965440
Manufacturer Part Number: WB21X36771

The Infinite Heat Switch Kit is an OEM part for GE ranges and cooktops. This kit is essential for controlling the temperature of the burners on your range or cooktop, allowing you to adjust the heat level from low to high. 

Causes of damage to the infinite heat switch can include normal wear and tear from frequent use, electrical issues such as short circuits or power surges, and physical damage from cleaning or impact. 

Symptoms of a bad Infinite Heat Switch include:

  • Burners not heating to the desired temperature, either staying too hot or not getting hot enough.
  • The burner not turning on at all, indicating a possible failure in the switch's electrical contacts or circuit.
  • Inconsistent cooking temperatures, where the burner cycles on and off too frequently or not often enough, affecting cooking performance.

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Infinite Heat Switch Kit (Part Number: OEM20965440)

1 Answer

Hello Al, L1 and L2 are each 120Vac. Which is red and which is black makes no difference in the operation of the unit at all. I would wire the new part the same as the old one was wired. This will allow the wire length to be proper to each terminal.

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1 Answer

Shawn, Thanks for the question!!!! The most likely cause would be the switch or the burner. Is this the same issue that you replaced the switch for? If so you would need to replace the burner.

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1 Answer

Hello Liz, unfortunately once a manufacturer discontinues a part and it goes out of stock it is considered no longer available, there is no replacement part available.

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Donald Mccoy for Model Number Cook Top is GE JP6 676 J1

I am trying to replace a burner switch of a GE Burner. JP 767 j1. It is supposed to be push to turn on switch. It is not yet installed, as I have tried to push it to verify it is a push to turn unit. I cannot push it. I bought 3, I cannot push any of them. Can you tell me why, will they push once installed and electriciity turned back on? I called the GE Part Assistance Phone no. and the young lady could not give me an answer or verify that I had the correct part. The part no. of the switch is GEH wb21x5243.

1 Answer

Hello Donald. The infinite switch p/n AP2023620 is a correct part. To be able to push and turn the shaft you need to turn it first to free the internal mechanism. Thank you.

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1 Answer

Bob, The part number for the 6" infinite switch for your unit will be WB23X98 and the 8" would be WB23M7. Unfortunately, these have been discontinued and there is no suitable replacement available.

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Bnp for Model Number Kenmore 911.4558611

The shaft on the left front burner broke off so I ordered a replacement part from you. The part (WB21X5243) was received shortly thereafter. Upon disassembling the stove and removing the existing control, I found the terminals are not labeled the same. My existing control has 5 terminals labeled: H1, H2, L1, L2, and P. The replacement control has 6 terminals labeled: H1, L1, L2, P, and HC. The 6th terminal is located between L1 and L2 and NOT labeled. I guess the question is...where does the yellow wire that's connected to H2 on my old control go on the replacement switch? And if not the unlabeled, or HC...do I need a different replacement part? Any guidance would be greatly appreciated!!! Thank-you, BNP

1 Answer

BNP, the terminals of the new switch have been relabeled and repositioned by the vendor. Form top right corner and clockwise on the switch: L1 is the top right (silver)terminal, the middle(silver)terminal is also L1,bottom right side(brass) terminal is L2, Bottom(brass) terminal is P, bottom left side(silver) terminal labeled "HC" is the same as H2 on original switch and top left(silver)terminal is H1. You will have one(1) empty L1 (silver)terminal when completed. Thanks

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Val for Model Number rb626c1ww

Hello all! Does it matter if the replacement switch for the surface elements operate a 6 inch or an 8 inch surface element, or are the switches specific to the size. I was told that the switches are different for each element size (6 or 8 inch). My past experience was that they were used for either, the small or the large surface element. Your replacement only show one switch for the surface elements. I'm betting the oven has a different switch to operate bake and broil functions. I have a surface element indicator light that doesn't shut off. I am presuming one of the four surface element switches are to blame. Thank you in advance for your quick reply and/or suggestions. BTW... Love your instructional videos! Sincerely, Val @ Biscayne Apartments No stranger to ovens

1 Answer

Val, It does matter, the switches are specific for the size and wattage of the element it controls. I would recommend you order the specific switch for the element on your range, and order by the correct model number.

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1 Answer

Hello Peg, These connectors should be available locally at a hardware or automotive store. They should be about 3/8th-inch female spade connectors.

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