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Customer Questions and Answers for Main Control Board Kit by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11875704
Manufacturer Part Number: WD21X10247

The Main Control Board Kit is an OEM part for GE dishwashers. This electronic control board manages various dishwasher functions, including water intake, temperature settings, wash cycles, and drying times. It's the brain behind the efficient operation of your dishwasher, ensuring that all components work in harmony for optimal cleaning results.

The primary causes of control board failure often involve power surges, moisture damage, or component wear and tear, which can disrupt the electrical pathways and circuits within the board.  

Symptoms of a bad Main Control Board include:

  • Dishwasher failing to start or stopping mid-cycle
  • Unusual error codes displayed on the dishwasher panel
  • Non-responsive controls or settings that don’t change appropriately

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Main Control Board Kit (Part Number: OEM11875704)

1 Answer

Tlcain, You will want to check to make sure that nothing has a loose connection from disassembly. This would be the best thing to check first and if this checks ok then it is possible that the keypad or control board is defective. Also check the door switches to make sure that they are good.

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1 Answer

Kathleen, Based on the problem description, it sound like the main control board is faulty and would need to be replaced. The part number for the main control board is WD21X10247.

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1 Answer

Billie, The first thing to check would be to make sure that the water valve is getting power to it. If the valve is not getting power then check the float switch to make sure that it is good. The motor should not run when the unit has no water in it. If the float switch checks ok but no power going to the valve then the issue will be in the control board.

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1 Answer

Hello Hank, This sounds like you have a bad control panel, (stuck keys). I would have provided a part number but cannot without the model number from the units' I.D. tag.

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1 Answer

Hello Kyle. Access the door switches and board and look for loose connections causing the issue with the unit.

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Menko C for Model Number GE Dishwasher GHDA485N10CS

My 3 1/2 year old GE Dishwasher can no longer be started or turned on. I have power to the unit, but I can no longer select different modes (lights don't change), or start/reset the unit! I recycled the main Circuit breaker w/o any help. Double checked proper door closing etc. all w/o help. Is there anything else I need to check before I purchase a repacement kit consisting of the main and tactile boards? I understand the GE Part Number is WD21X10247. Also, does this board have a "model selector" plug in use?

1 Answer

Hello Menko, If you are getting lights on the panel but no response to commands then the main and tactile board WD21X10247 would be the fault.

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1 Answer

Hello Lee, The door switch assembly should be inspected for the door issue. If the unit doesn't always drain you should check the drain line and the screens for any clogging.

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