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Customer Questions and Answers for Main Control Board Kit by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11875704
Manufacturer Part Number: WD21X10247

The Main Control Board Kit is an OEM part for GE dishwashers. This electronic control board manages various dishwasher functions, including water intake, temperature settings, wash cycles, and drying times. It's the brain behind the efficient operation of your dishwasher, ensuring that all components work in harmony for optimal cleaning results.

The primary causes of control board failure often involve power surges, moisture damage, or component wear and tear, which can disrupt the electrical pathways and circuits within the board.  

Symptoms of a bad Main Control Board include:

  • Dishwasher failing to start or stopping mid-cycle
  • Unusual error codes displayed on the dishwasher panel
  • Non-responsive controls or settings that don’t change appropriately

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Main Control Board Kit (Part Number: OEM11875704)

Michael K for Model Number Quiet Power 3 - GLD5900N10CC

GE Quiet Power 3 Dishwasher - Dishwasher stopped responding. If you plug the dishwasher in with the door closed just the rinse light comes on and responses to no other buttons. If you plug it in with the door open the normal wash and heated dry lights come on but does not respond to any buttons. If you plug it in while holding down the start/reset button is seems to go into a maintenance cycle where it will run for about 5 minuets and starts the cycle again. Any suggestions? Thanks

1 Answer

Michael, You most likely have a faulty keypad assembly WD34X11288 on the control panel. You can try to program the diagnostic test mode, If the control won't accept the inputs, replace the control panel.

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1 Answer

Hello Raymond, Make sure your test meter is on the resistance X 100 scale. It sounds like you may be set to a voltage scale. If not, both of your switches are reading bad.

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1 Answer

Hello Ray, You should show infinite resistance on the start button until it is pressed, at which time you will read zero resistance. The door switch should read infinite resistance when the door is opened and zero resistance when it is closed.

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1 Answer

Hello Raymond, The thermal limiter WE25X10011 should read no resistance, just like holding the test leads of the test meter together.

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1 Answer

Hi Ray. When you are doing any types of checks it is better to initially familiarize yourself with the unit with the power off. I would use a volt/ohm meter part # MA-DM1 to assist. you in your diagnosis. There is a thermal fuse on top of the heating element at the rt. side. Part # WE25X10011. It is a kit that opens if the vent is kinked, clogged and the outside vent /hood is stuck open. Look at the unit vent in its normal position (undisturbed). Look at the total vent length and correct with the vent running towards the outside on a downward slope so the moisture normally runs out. This will prevent clogs. That will back up the heat and over heat internal dryer parts and open them. Use flex metal vent instead of plastic so there are less chances of 15,000 house fires per/yr. Thank You.

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Raymond C. for Model Number DCL333EAOAA

Hello, Thanks for your reply, I did turn the breaker on and off and I do have power to the timer switch as I took a little tickle from it. When you point to the thermal switch is it the same as the door switch, if not where is it located. Thanks, Ray Hello Raymond, The more likely of the two would be the door switch but I would check the breaker by turning it on and back off first. I think the thermal fuse would be the best place to start. Let me know the correct model number if you require further assistance. Read more: http://www.appliancepartspros.com/questions-for-GE-KIT-MAIN---TACTILE-BD-AP3958565-qid48792.aspx#q48792#ixzz1rCnPKfWb http://www.appliancepartspros.com

1 Answer

Hello Raymond, The more likely of the two would be the door switch but I would check the breaker by turning it on and back off first. I think the thermal fuse would be the best place to start. Let me know the correct model number if you require further assistance.

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1 Answer

Hello Raymond, It could be the main control board, but I would check the wire nuts at the power supply connection behind the kick panel first. I have found by following other technicians that a lot of control boards are replaced for no reason and I find more burned wire nuts than you would think. The lights blinking is the thing that leads me to this conclusion. If this isn't the case, I would check the other connections at the control before I ordered anything. Next, discontinue power to the unit to try to reset the microprocessor on the control WD21X10247. If no bad connections are found, then the last resort is the control.

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Don H. for Model Number WD21X10247

I have the GE dishwasher model number above. There may have been a current surge, because the washer will not wash, and the lights on the control tactile don't light up like they used to. Looking at your web page for this part, it seems that are two different pieces. One is the shape of a rectangle, the other is weirdly shaped, which matches the shape of the lights and buttons on the door. If I order this part, will I get both pieces? Thanks.

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