Tony G. November 15, 2015 for Model Number WPGT9150H0WW In order to remove the Bearing Housing Assembly Part Number: AP3207181, it looks like I need to remove the nut at the bottom of the Wash basket. It looks like a 1 1/4" nut on top of a 1 1/2" nut. This looks like single nut assembly and I guess I can use deep socket to remove.
Brian November 06, 2015 for Model Number WPGT9360EOPL Can you tell me what is causing this issue. It is worse the heavier the load. https://youtu.be/2TX9YNrGh9Q
1 Answer Hello Brian, This issue will require teardown to determine but can be caused by something between the inner and outer tubs, an issue in the splotch assembly W10721967 or failed bearings. Read More...
Chris L February 10, 2015 for Model Number GE WPGT9350C0WW I purchased a new Mech Hsng Asm-Bearing assembly. After reinstalling everything the Pulsator Asm does not work. I was able to notice the Coupling Asm would lock up when I tighten the nut Part Number AP3671926. I have removed the Rotor Asm and inspected it a couple times. Everything looks OK. If I push the gears on the Coupling Asm down before I tighten up the nut it would move up and down but would only Pulsate in the wash cycle not the rinse cycle. What am I doing wrong?? How tight should the nut be put on? If I tighten with a impact gun am I over tightening?
1 Answer Chris, You would not want to use an impact gun on the unit and if you are then it is being overtightened. The issue that you are having could be caused by the motor assembly part number WH20X10024. Read More...
David November 03, 2014 for Model Number WPGT9360E0PL The agitator disc came off during a cycle, so I removed the cap and tightened down the screw. I happened again except this time the screw broke off and the piece with all the little fins cracked in half. What parts do I need to fix this.?
1 Answer Hello David. It sounds like the pulsator assembly WH43X10027 will need to be replaced. Read More...
Frank Calabrese September 30, 2014 for Model Number wpgt9350c My unit spins fine but the agitator disc floats up during running. Took off the cap and retightened the screw but when I run it ,the screw loosens up and the agitator disc floats off again. The screw doesn't look stripped. What could be the problem
1 Answer Frank, You may want to get some Loctite and put on the threading of the screw. With all the motion of the agitator it is possible for the screw to come loose and the Loctite will help with keeping it from loosening up. Read More...
Rocky S August 23, 2014 for Model Number wpgt935oc My washer started making a dry squel then stopped working. sounded like bearing Is there anything else it could be before i order bearing
1 Answer Rocky, Unfortunately with the dry squealing noise and then the unit shutting down, this issue would be in the bearing and you would want to replace the mechanical housing assembly WH39X10003. Read More...
Jorge May 04, 2014 for Model Number wpGT9150HMG Hi I have a question my wash machine is having a problem it starts to scrape when it is spinning.
1 Answer Jorge, You will want to check to make sure that there is nothing that is caught between the tubs. If there is nothing between the tubs you will need part number WH39X10003. Read More...
Greg September 16, 2013 for Model Number WPGT9350COWW Planning on replacing main bearing assembly have every thing apart except for 2 tub pieces. Do I need a special tool to get them apart and when putting back together are there any gaskets that are used?
1 Answer Hello Greg. No, there is no special tools needed. Make sure you get the seal on the housing assembly WH39X10003 installed properly so it does not leak in the unit. Read More...
Tom P July 12, 2013 for Model Number ge harmony profile washer wptg9350 The tub spins fine. Agitator came off. Tightened the screw back dow. Ran load with the lid open. The agitator cycle isn't working. I think during this cycle the agitator should be turning the clothes inside the tub followed by a spin to the right and one to the left using centrifugal force to force dirt out of clothes but the agitator cycle doesn't move anything. What part should I replace in order to get my agitator working again? Thanks.
1 Answer Tom, The agitator on this unit is called the pulsator assembly WH43X10027 and if the shaft is rotating but the agitator is not then the agitator would need to be replaced. If the shaft is not turning then the mech housing assembly bearing WH39X10003 would need to be replaced. Read More...
Lily May 05, 2013 for Model Number GE High Efficiency Washer Stainless Tub When the washer goes into the spin cycle it makes a noise louder than normal. Which bearing could this be?