Jon November 06, 2014 for Model Number MVWC300XWO On the spin cycle is an incredibly loud grinding noise. When off the basin spins free , easy and silently. This noise only occurs during spin and wondering how to diagnose a pump/motor issue or a transmission/bearing issue. Thank you in advance.
1 Answer Hello Jon. It sounds like the gear case W11454741 has failed. You can try spinning the unit without water and unplug the drain pump. If the noise is still there, it is the gear case. Read More...
Steve B September 26, 2014 for Model Number ghw9200lwo My wager won't drain the water in the tub, what part would I need to purchase to fix this problem?
1 Answer Hello Steve. Check and see if the pump Is clogged. If not, and there is power to the pump but it does not drain, replace the pump 280187 on the unit. Read More...
Cat February 08, 2014 for Model Number wbse2090a Hello, What's the difference between these two parts. WH23X10015 and WH23X10030? One is cheaper, but is the performance less? I'm replacing a drain pump. Thanks.
1 Answer Cat, part number WH23X10015 is a drain pump and motor assembly and WH23X10030 is the pump only. According to the model number supplied you'll need to use part number WH23X10015 to meet the specs of your appliance. Thanks. Read More...
Cecil December 29, 2013 for Model Number GE Model WBSE2090A0WW My washer will wash and drain the water, but when it starts to spin it will spin for 3 or 5 seconds and stop. The washer is level and the pump keeps running but does not spin. The timer keeps going because after a while the tub starts filling up for the rinse cycle. Thanks for your help.
1 Answer Cecil, You would want to access the wiring diagram and put the unit through the field service test. This allows functional checking of components. The issue could be with something caught between the tubs of the unit. It could be an issue of the brake not fully releasing and allowing spin. Also check the lid switch to make sure that it is working properly. Read More...
Josh May 24, 2012 for Model Number WJSE3110A0WW My washer will not drain, it will spin but it will just not drain. Help please
1 Answer Hello Josh, This is usually caused by the drain pump WH23X10015 being clogged with debris or the drain pump has failed. Read More...
Michelle May 11, 2012 You told me that it could be a motor assembly. I typed it to appliancepartspro.com and I found no part called that on my model number. What is it called on that web site.
1 Answer Hello Michelle, I believe the motor and clutch kit WH49X10035 is what was being referred to by the answer you received previously. Read More...
Michelle May 11, 2012 for Model Number WJSE311OAOWW My washer will not drain. It only humms when its time to drain and spin.
1 Answer Hello Michelle. If the unit is humming and the tub and motor are not locked up, you will need to replace the control WH12X10176 in the unit. If the motor is locked up and only turns one way, you will need to replace the motor assembly. Read More...