Dan D February 07, 2015 for Model Number WPGT9360E0WW When I hit the power button on my GE profile washer, I hear a clicking noise but the LED display does not come on. I have power going to the inverter box, but the red power light inside of it, does not come on when I hit the power button on the display panel. Could this indicate that the inverter assembly is bad? Is there a way to further test it?
1 Answer Dan, With the inverter light not coming on but having power to it, this would be a inverter problem which would need to be replaced. Read More...
Jefferson July 28, 2014 for Model Number WPGT9360E0WW My washer works fine. But when I don't use it for a few hours the washer doesn't power on. I'll unplug it, then start pressing the home and back button until I hear the relay starting to go crazy and clicking a lot, then I'll hit my machine on top of the area of the pcb and then the display/machine will finally turn on and start working. I've opened it up, and it is a relay on this board, is it possible to just change the relay or do I have to change the whole board?
1 Answer Hello Jefferson. You must change the whole board. You can not just replace the relay. Read More...
Ps960658 July 26, 2014 for Model Number WPGT9360E0PL I smelled something burning and when I opened up the washer the part listed was I burnt up....completely black. Do I replace this, buy new, ant warranty....8 years old. TJH
1 Answer PS960658, With the control board being burnt up, you would want to replace the part WH12X10281. Here is a link to our warranty information: http://www.appliancepartspros.com/customerservice/returns.aspx Read More...
Erin May 22, 2014 for Model Number GE Harmony Profile wpgt9350coww When power is turned on you can hear a click but nothing appears on display panel and it won't function at all. Do I need to replace the control panel? If so, the panel listed on your parts list says it isn't comparable with my washer.
1 Answer Hello Erin, First unplug and re-connect all of the connections three or four times to clear any corrosion that may be corrupting the electrical connections and re-try. If no results, I would use a voltage indicator TJMA-49858A to see if voltage is being sent to the touch screen from the main PWB board. If so, replace the touchscreen WH12X10246. If not, replace the main PWB WH12X10281. Please disregard the compatibility tool. This is still in work and is not recognizing all model and part numbers so it is not a dependable tool at this time. Thank you for your understanding. Read More...
Cookie February 03, 2014 for Model Number WPGT9350COPL When I push the power button I hear a click but the screen never lights up. I checked the fuse it's good.
1 Answer Hello Cookie. If there is power coming to the display, and it does not work, you will need to replace the display WH12X10246 on the unit. Read More...
Jay August 12, 2013 for Model Number WPGT9150H0WW I have a GE Profile Washer that has stopped working. It will not power on. It is Model# WPGT9150H0WW. When I touch the power button nothing happens. I have followed the manufactorers guide and unplugged the machine in order to reset the electronics. This step worked a couple of weeks ago but not now. I believe the issue is either with the Display assembly or the powerboard but I don't know which one to order. If all the ligts are turned off in the laundry room and I attempt to turn the power on, a very faint green light is illuminated in the area of where the (signal button is that lets you know the cycle is completed). Other wise nothing lights up at all. If I unplug the washer I do hear a very faint click when the power goes away. My question is, which part is the likely culprit of this behavior? The Display assemble, WH12X10373 or the powerboard, WH12X10281? I don't want to order both parts unnecessarily.
1 Answer Jay, With the display not working and there being a faint light to the board then the most likely cause for would be the Display board WH12X10373 being defective. Read More...
Billy June 12, 2013 for Model Number WPGT9360 My washer won't power up and the screen won't light up. I tried unplugging it and plugging it back in a few times. When I hit the power button I hear a very quiet "click." Do you know if replacing this part (part# AP3883974) should fix this?
1 Answer Hello Billy. Test for power to the board. If there is power there, and the board does not work, you will need to replace the board on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Missy April 28, 2013 for Model Number WPGT9360E0WW The codes, there were 4, were: Motor not rotating properly, Inv. pcb has hist of not running properly, ser. comm. link betwn main and inverter pcb is down, and broken clutch coupling. What do i need to buy? Am I better off with a new unit? 7 years old.
1 Answer Hello Missy. Look for bad wiring and if none is found, then the inverter may be bad on the unit. Read More...
Mark September 23, 2012 Would you think I need this part or AP3883975 if my touch pad is freezing or going blank during the wash cycle? GE Profile Harmony Washer: WPGT9360E0PL Thank you.
1 Answer Hello Mark. Yes, if you are loosing power to the display and controls, you may need to order and replace the main pcb on the unit. Read More...
Sam June 02, 2012 for Model Number wpgt9350c0ww When washer start to fill it will shut down and says..a problem has been detected with this unit. Sometime it will fill and run for a while then shuts down with same notice.
1 Answer Hello Sam. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/washer-repair/30734-ge-profilce-notice-problem-detected-error.html Read More...