George December 07, 2013 for Model Number JBP66 Inner element of the dual element on the right side will not heat. Outer ring seems to work with control. Should I look to replace the element or the infinity switch? I'm thinking element but would like a more knowledgeable opinion. Thanks!
1 Answer Hello George. Test for power to outer element. If there, replace element. If not, replace the switch. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Trish October 14, 2013 for Model Number JBB0H3BB The dual size burner on my smooth top G.E. range doesn't heat on the small and large burner. The light to indicate the burner is in use still works. Do you think it needs a new element?
1 Answer Trish, Normally when both the inner and outer element are not working then the issue is not with the element. You can check to see if there are any burn marks on the element by using a flashlight to look down into the glass and see if you see any black marks on the element. If not then the infinite switch would be the most likely issue. Read More...
Al October 03, 2013 for Model Number JB960b0b2bb We cannot get the oven to go into timed bake. As soon as we set the temp. cook time, then press the time bake button we get an ERR. Any ideas?
1 Answer Hello Al. It depends on the error code you are getting. It could be voltage, stuck button, or bad board. Could also be oven sensor error. There should be a tech shhet on the unit to help you determine what is wrong. ?• Measure each sensor lead from connector block to ground. If shorted, look for pinched or cut wire in sensor circuit. • Check connector terminals - Look for deformed or corrosion on terminals. Repair or replace. • Check connector at sensor (remove sensor and carefully pull leads with connector into oven) • If all above is ok replace control. FAILURE MEANING CORRECTION CODE -F0--F1--F7-Stuck key pad or transistor failure. May mean relay is turned on. If code cannot be cancelled, replace control. -F2-Also see fan thermal switches Indicates that oven is over temperature in one of the following modes within either a cooking or clean mode of operation. •Control senses oven temperature • Look for welded relay contacts. (Heating elements on in off mode). • Look for high resistance in the sensor circuit due to high contact resistance (poor terminal crimp, deformed terminals, loose connection inside sensor tube) or intermittent solder joint. • Electrical noise interference in the sensor circuit (Ham radio, cordless phone etc.). • Control senses oven temperature above 930°F with the door in the door locked mode. -F3--F4-Open sensor (circuit) (over 2700 ohms) Shorted sensor (circuit) (under 950 ohms) Could be result of contamination on terminals, pinched harness lead, or cold solder joint on control. • Disconnect power to range. • Disconnect sensor connector at control. Measure sensor resistance at control connector (take care not to damage terminals in block) - Should read 1100W at room ambient (approx. 72°F). -FC-Check wiring and test operation of switches. Perform resistance check. Problem with door lock circuit such as pinched wires between control and door lock switches. -FF-Door motor safety switch transistor failure Replace control. -F5-Loss of relay drive circuit • Press Clear/Off and reprogram control. If -F5- code reappears, replace control. • Check sensor circuit. • Check lock circuit. If all above check OK the F5 code can be a result of a momentary loss of power (DO NOT REPLACE CONTROL AND LOCK.) Check lock circuit. above 630°F withthe door circuit in the unlock mode. NOTE:Connections can be intermittent due to a corrosive buildup between the connection to the terminals, or by being bent by the insertion of a probe, etc. Read More...
David G September 02, 2013 for Model Number GE Profile model No. J S966S0D2SS Right front burner turns on and off, both inner and outer burner work, but only high power (cannot turn the power down). What part should I replace so that I can control the power of the burner? Thank you David.
1 Answer David, The most likely cause of the burner only working on high would be a faulty infinite switch. Read More...
Bill April 13, 2013 for Model Number JBP66WK1WW Similar question for a different model number. The outer ring of the 9 inch dual burner no longer heats up. I'm not comfortable using a meter to test the range. Is there any other way to determine if the problem is the burner or the control switch? Thanks.
1 Answer Bill, You can look down into the element with a flashlight and check to see if there are burn marks. This is not the most accurate way to find out which is bad. If there is a burn mark you should see it and would need an element. Read More...
Dennis January 29, 2013 for Model Number ge js966tod2ww The top dual burner will only light the small ring no matter which setting I set the controls on. Do you think this is the element or the switch? Thanks
1 Answer Hello Dennis. Test the element and see if it reads closed for continuity. If so, replace the switch. If not, replace the element. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Dennis January 28, 2013 for Model Number ge profile js966tod2ww The top dual element will only heat the small size no matter which control setting I use. It has a knob that heats the small element when turned to the left and the large outter ring plus the small ring when turned to the right. Is this a element replacement or a switch replacement?
1 Answer Hello Dennis, You can use a flashlight to look down inside of the main top at the burner to see if you see any burn marks on the element. If there is a burn mark then replace the element. This will most likely be the cause since inner burner is working. Read More...
Bill January 04, 2013 I replaced the dual burner and now I don't remember how the wires go. Can you please help me?
1 Answer Hello Bill, Blue with a black trace goes to terminal 4 and has a jumper to terminal S. Blue with a white trace goes to terminal 4a. Black to terminal H. Solid blue to terminal 2. Read More...
Mike B November 30, 2012 for Model Number JBP85W0B4WW My flat-surface cooktop has one burner that is 2-in-1, that is, it has a small central burner element and a larger surrounding ring. The control is a rotary knob that controls the small (center) burner on the left half and the large (both burners) on the right. When I turn on the large burner, the small burner comes on but the outer may or may not, and it is not consistent. Also, when the small burner is turned on, the large burner may or may not come on, too. Again, it is not consistent. What do these symptoms point to? Burner element or control? THANKS!
1 Answer Hello Mike, there are possibilities of the infinite control switch WB24T10063 or the element WB30T10099 but in this case, sounds like it's more likely the switch. Thanks! Read More...
Judy August 18, 2012 for Model Number AP2027786 element for GE range When replacing the heating element, the clips both fell down the side of the oven enclosure. How do we get them back? Thanks!
1 Answer Hello Judy, The best way is with a telescoping magnet. I have used this method many times during my career and vouch for it being much easier and faster than disassembling the unit. On some designs, the clips will actually fall all the way through and if you're really lucky, you might find them in the base of the unit on or around the leg rail, (the metal part that the legs screw into). Read More...