Paul July 12, 2016 for Model Number jp930tkww the larger of the dual radiant element hasn't been working for a while, but this morning when turning the switch on, it shorted out with a quick flash. i turned the circuit breaker back on to see if the other three heating elements were working and they were. question is what do I replace : the switch, heating element or the rocker switch that helps to use the smaller element vs the larger one?
1 Answer Paul, Based on your description, the more likely problem is the infinite switch, but the manufacturer recommends both the infinite switch WB24T10119 / WB24T10119 and the selector switch WB24X449 / WB24X449 be replaced at the same time. Read More...
John F. February 21, 2016 for Model Number GE JP350BOC1BB The large 9 inch burner is not heating up anymore. When turning the knob, the power goes on, but the burner does not. The last few days we noticed that even at a low temperature on the burner, it stayed at the highest level. Now it completely won't get hot or turn red anymore. Do I need to replace the burner or a switch?
1 Answer Hello John, This can be the infinite switch WB23M9 or the temperature limiter in the element assembly WB30T10099. You can use the tech sheet and a test meter to pinpoint the issue. Turn power off to the unit and disconnect the H1 wire from the infinite switch for the left front element, (the element giving the problem). Make sure it cannot contact ground or any other wiring and re-establish power to the unit. Test for 120Vac on the wire and at the element. There should be about 120Vac on the wire and on the terminal, (L1 and L2). If the voltage is missing on the H1 terminal on the switch, replace the switch. The same would apply if the voltage were missing from the H2 terminal when testing the other side. If, in either test, the 120Vac is missing from the wire to the element, the limiter in the element assembly is the cause. Read More...
Chet June 26, 2015 for Model Number JP960B0KBB I've started to notice that my large haliant element does not get as hot as it once did. My cooktop was installed in 2008 and I use this element 90% of the time. Should I replace the element or the infinity switch?
1 Answer Hello Chet. The heat is determined by the switch. If it does not get as hot, you will need to replace the switch on the unit. Read More...
Billy November 06, 2014 for Model Number GE stove, model jb400 p1ww Hi. My general electric stove, model jb400 p1ww, (serial number vs2 02067q) suddenly stopped heating all burners and oven. Is there a fuse that might fix the problem? The clock and light indicator that the burner is on are still working. Thanks in advance Billy
1 Answer Hello Billy. You need to test at the terminal block and look for 240 VAC and look for burnt wires. Usually this is a voltage failure. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
1 Answer Hello Karen, WB30T10099 surface element is the most probable cause of this complaint. There also is a possibility of the WB24T10058 infinite switch being at fault. Read More...
Tommy B September 14, 2014 for Model Number JBP79WW1 Outside ring on dual element won't come on yet small inner ring will. I checked continuity and visual and both looks like outside ribbon is intact? Any suggestion what might be wrong. Is there a way to test infinite switch?
1 Answer Tommy, You will want to check the rocker switch to make sure that it is working. If it checks ok then you will want to replace the infinite switch WB21X36771. Read More...
Jay N. July 25, 2014 for Model Number JB710BOH2BB The small inner part of the dual element isn't working. When i turn on only the inner element, the light comes on to show it is on, but it won't heat. What do I need to check? If I need to replace the element which part # do I need? Thanks
1 Answer Hello Jay! If the outer section of the burner comes one, you will need to replace the burner WB30T10099. If it's not coming on at all you will need the infinite switch WB24T10058. Thanks! Read More...
Sanh T. July 13, 2014 for Model Number JB 400 I have a cooktop GE model jb400. Now the one located on front left. Seem to be use hih burner is 3000w and low is 1400w this has been broken. I need the GE part number for replacement. But I was confused with too many numbers I searched on GE parts. There is one that looks similar: part # ap2027786. Will it work on my cooktop?
1 Answer Hello Sanh, Since you didn't provide the complete model number I looked up several similar units. They all seemed to have the dual element on the front right instead of the front left. For this reason, we really need you to open the drawer and get the units' model number from the I.D. tag on the left behind the drawer front. The part that meets the specifications you mentioned is [] but this was guessing at the correct model number so we cannot guarantee this part will work on your unit. Read More...
Ed February 23, 2014 for Model Number JBP82WF2WW The large dual element heats somewhat erratically. The large and small coils seem to work, but they will turn on briefly sometimes, go off, then back on again and does not heat up very well. Sometimes it works fine, but generally, it does no heat as well as the small front left burner. Will a dirty Infinite control switch cause this or is it the burner? Thanks
1 Answer Hello Ed, The sensor in the surface element assembly WB30T10099 could be at fault but the infinite switch WB24T10058 is the usual culprit. Read More...
Bill December 26, 2013 for Model Number WB30T10044 The dual element works for the small and not the large burner. How do I test it properly (placements of test leads) with the muIti-meter. I think the small shows continuity while the large burner doesn't but wanted to make sure I am testing it correctly by placing it on the right areas of the element. Thanks
1 Answer Hello Bill. It is best to trace the ribbons on the element to the terminals. Then test for continuity. Most of the time, you can see the break or burnt spot in the element when your doing this. Read More...