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Customer Questions and Answers for Suspension Spring by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11652363
Manufacturer Part Number: WH05X10009

The Suspension Spring is an OEM part for GE washing machines. It supports the washer tub, helping to absorb vibrations and maintain balance during the wash cycle.

Causes of a bad suspension spring can include wear and tear over time, rust or corrosion due to exposure to moisture, or damage from overloading the washer. 

Symptoms of a bad suspension spring include:

  • Excessive shaking or vibrating during the wash cycle
  • Loud banging noises
  • Washer tub leaning or appearing off-balance
  • The washer moving or "walking" during operation

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Suspension Spring (Part Number: OEM11652363)

1 Answer

Hello James. You need to check for a loose motor or bad bearings. Either will cause an out of balance issue with the unit.

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1 Answer

Clark, The upper tub suspension springs (2) are replaced from or through the top of the washer :" To remove the top panel: Remove the 3 Phillips-head screws that attach the top cover, then pull the cover rearward. Note: It may be helpful to place a putty knife along the top seam between the cover and control panel, then tap lightly rearward. Remove the 3 (7-mm) hex-head screws that attach the rear of the top panel to the cabinet." You'll find the springs attached to the cabinet top flange seated in a "plastic" insert, and attached to the outer tub assembly. Thanks and Good Luck

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1 Answer

Hello Ray. The best way to raise the tub high enough to hook the springs, is to stack a few 4x4's or 2x4's under the tub and let them support the weight of the tub. You will need someone to help you do this, but as you lift the tub, they can place the board under it and support the weight. This way you do not need to remove the counter weights off the unit. If one spring broke, it would be best to replace both springs WH05X10009 at the same time. Hope this helps.

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