John Y May 18, 2021 for Model Number GTH17JBDDRBB Hi. My fridge compartment is warm, but the freezer seems to work. I took the back panel of the freezer out, and found the evaporator coils frozen up in heavy frost. I suspect either the fan or the defrost thermostat needs replacing. To my surprise though, there are two defrost thermostats wired in series, both look alike, but have different numbers. And sure enough, your parts diagram shows two thermostats, #AP3884319 and #AP3884320. Why are there two? How do they work together? And how do I tell which one is bad if either are? Thank you.
1 Answer John, Check the thermostats for continuity. They are both just safety thermostats to make sure that the unit does not overheat when the unit goes into defrost. Read More...
Helmut June 24, 2020 for Model Number GTS18AB5ARWW The front of the fridge between the freezer compartment and the fridge compartment is hot ......to the touch.........freezer not that cold and the fridge not that cold. Freezer on top, fridge on the bottom. What could it be>?
1 Answer Helmut, the condenser coils would need to be checked to ensure that they are clean and not clogged up by dust. If the condenser coils are clear, the next step would be to inspect the evaporator in the freezer section to identify if it is blocked up with ice or not. If it is not, or there is not a light frost coating on all of the evaporator coils, there may be a sealed system failure that would require an EPA certified individual to diagnose and repair. Read More...
Pierre May 15, 2020 for Model Number TFG27pfxd ww Hi My side by side fridge goes into defrost. The heaters lights up for couple of seconds and shuts off, even thought the evaporator is freezed solid. What could the problem be. I replaced a couple of times the defrost thermostats
1 Answer Pierre, Apart from the defrost thermostat not staying on long enough, I would consider replacing the heating element assembly, part number is WR51X445. You may have a bad connection at the heater or a wiring issue. Read More...
Tim May 20, 2019 for Model Number ge gte18gthhrww I was told today that I have a bad control defrost module. It looks like I have two defrost thermostats and they said that if I replace the module I have to replace both thermostats. Is that true or can I get away with not doing that? Also why are there two of them when most seem like there is only one? Any help would be appreciated.
1 Answer Tim, your unit will only have one thermostat control [WR49X26875]. If the defrost control [WR55X21623] has failed and the thermostat is opening and closing the circuit properly, then only the defrost control would need to be changed out. Read More...
Chrisk September 24, 2018 for Model Number GTS22KBPDRBB Hi, the recommended defrost thermostat (AP3884319) doesn't seem to match the one is my freezer. The thermostat I have is blue and has wires running out both sides.
1 Answer Chris, This defrost thermostat WR50X10070 would be the correct thermostat for your unit. The manufacturer just changed the design of it which will make it look different. Read More...
Daniel D. September 18, 2018 for Model Number GSL22JFPHBS The Defrost Heater Assembly of my refrigerator is burned. Do I only change that part/element or I also need to replace the thermostat and temperature sensor?
1 Answer Hello Daniel, You should replace the defrost heater WR51X10101 since it is the part that tested bad. Read More...
Jorge V May 02, 2018 for Model Number GTT18BBT2RCC I received information from you for the model GTT18BBT2RCC about the replacement of the defrost thermostat. ANSWER Jorge, For the if the refrigerator is getting too cold then this would not be caused by a faulty defrost thermostat. If the temp is getting too warm and it is a defrost issue then you would need to use both defrost thermostats. This is by design of the manufacturer. If I need to replace it and i have to use the two thermostats ... both are equal or there is some difference between them. I can buy two of the same part number
1 Answer Jorge, Yes these 2 thermostats are the exact same which will be part number WR50X10073. Read More...
Jorge V May 02, 2018 for Model Number GTT18BBT2RCC I have low temperature problems in my refrigerator and the freezer freezes. I check the resistance and it's good. I found that in the line of the evaporator I have 2 thermostats connected in series and I do not understand why two if most refrigerators have only one. The question is ... Can I replace both thermostats with just one? or I must put two to keep the circuit with the same properties. Please, if I can replace it for only one ... what do you recommend?
1 Answer Jorge, For the if the refrigerator is getting too cold then this would not be caused by a faulty defrost thermostat. If the temp is getting too warm and is a defrost issue then you would need to use both defrost thermostats. This is by design of the manufacturer. Read More...
Uwe T. December 29, 2015 for Model Number Model# hts18gbsarww fridge The refrigerator is freezing everything. Could it be the thermostat?
Mohamed December 02, 2015 for Model Number GTH18EBTZRWW Hi my name Mohamed Sometimes my fridge does not get cold in the freezer and then it works perfectly, and also the fridge works sometimes on and off with proper temperature....Please let me know what I can do to correct this problem. Thank you!
1 Answer Hello Mohamed. If the issue appears to be in the temp control, it has been discontinued. If it is sticking in defrost, you will need to replace the defrost board WR55X21623 on the unit. Read More...