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Customer Questions and Answers for Ice Maker Water Line by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM9617994
Manufacturer Part Number: WR17X11349

The Ice Maker Water Line is an OEM replacement part for GE refrigerators. It is an important supply line that delivers water from the main water source to the icemaker component. The water line allows water to flow smoothly, facilitating the icemaking process.  

Causes of a bad water line can include cracks or punctures from impact or bending, mineral deposits and corrosion building up inside the line restricting flow, or improper connection fittings causing leakage.

Symptoms of a bad ice maker water line include:

  • Irregular or insufficient ice production  
  • No water delivery to the icemaker despite activation
  • Noticeable leaks or drips near the water line attachment points
  • Strange knocking or hammering sounds are heard when the icemaker is running

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Ice Maker Water Line (Part Number: OEM9617994)

David M. for Model Number GE Profile Refrigerator TFX25PR

My water dispenser stopped working. The problem is a blocked water supply tube somewhere between the water outlet valve to the connection to the freezer door. I had the refrigerator about 15 years and never had a problem with the water dispenser. When I blow through the tube it is completely blocked. What is the best way to determine if the line is frozen, and how easy is to replace the supply line (do I have to follow the same routing or can I just make the connection straight from the freezer door back to the outlet valve? Also, the ice dispenser only produces crushed ice but not cubed ice. Does this model only have one water valve behind the control board? Is there an easy way to test the water valve to determine if it is the cause of not providing cubed ice? Thank you in advance for answering my questions.

1 Answer

Hello David, This sounds like the water tank is frozen. Try removing the bottom drawer and put a hair dryer down there for 10 to 15 minutes to see if it thaws out. If it does, you need to check for proper air flow from the damper and at the air return at the bottom. If no problems are found there, set the fresh food section to one setting COLDER to increase air flow and set the freezer side one setting WARMER. I know this sounds backwards, but it will increase air flow which will prevent the colder air from settling to the bottom of the unit and freezing the water tank and items in the crisper drawers. The ice dispenser is a different issue and the water valve will have nothing to do with it. If the unit will only dispense crushed ice, the solenoid in the back of the crusher bin isn't being energized or it has failed. Also, if it is stuck in the up position when you install the crusher bin, the solenoid cannot rip the bar which moves the crusher diverter out of the way so the solid cubes can go through without being forced into the crusher blades. You should also make sure the arm on the side of the crusher bin will move the diverter in the front of the crusher bin. If it won't, you need to put your ice in a bowl and run water in it to clear any ice build-up in the bottom of it. Once the bin is clear of ice, it can be dried and the ice put back in so you can try it.

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1 Answer

Hello Edgar! The tubing that runs through the freezer door for the water dispenser is part number WR17X3670. You should be able to use the current connections unless defective on your unit. Thanks!

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1 Answer

Hi Rick. Thank you. From what our breakdowns show us, this should be the correct part for you refrigerator. The part # is WR17X11349. Thank - you.

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1 Answer

Hi Rick. I am having difficulty looking up your correct model #. Please confirm your model # that is around your fresh food controls. This way we can be better equipped to assist you. Thank you.

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1 Answer

Hello Joan. You will need to push them until you feel them bottom out. Hope this helps.

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