Brian February 14, 2024 for Model Number JGSS66EELES When I start preheating my oven I get a gas smell that smells up the entire kitchen but the glowbar glows and it heats up just fine. It takes about 30-40 seconds to ignite. But the initial smell of gas is not normal. The smell goes away after about 5-10 minutes. What could it be?
1 Answer Brian, Check the burner tube to ensure that there are no clogs in the ports and no rust around the ports. This is the most common cause for this issue. Read More...
Jerry December 31, 2022 for Model Number PGB918SEM4SS I created a hairline crack by over tightening the appliance hose adapter. I see the entire valve and pressure regulator assembly is available - WB19K10043. I was hoping i could just replace the portion with the gas inlet? Is that possible? If so what is part number? Thanks.
1 Answer Jerry, Unfortunately, the manufacturer only makes that available as a complete unit. Read More...
Chris April 12, 2019 for Model Number PGB918SEM4SS Good afternoon, The flames on the 2 front burners are not level. This causes pans to have hot spots. The flames are noticeably higher on the sides of the burners closest to the edges of the stove. I have difficulty lighting the left front side. A small section will light. If I tap the top ring the wrest will light. It almost seems like to match gas. The stove is set up for propane and has the correct propane orifices . The stove has worked fine until this started happening recently. I have cleaned the orifices etc. Another issue that may be related is that when I use the oven I notice a "black soot" residue will get on oven window and a little residue on dish. Thank you, Chris
1 Answer Chris, the black soot would indicate an improper gas pressure being applied. You may want to check the regulator to ensure that there are no restrictions. Another possibility is that the gas tank supply may be getting low. Read More...
Bob November 29, 2017 for Model Number GE JGB281SERSS I have a problem with the oven. I set the temperature and when it is preheating you can see flames shoot up the sides of the oven. It smokes up my house and without fail, my smoke detectors go off. What part controls this? Thank you
1 Answer Hello Bob, If the oven is set up properly for the gas that is supplied to the unit, (Natural or LP), you either have an issue with the burner WB16K10035 or the gas valve WB19K10043. Read More...
Angela August 10, 2017 for Model Number JGBP87SEM1SS The Left front burner will light but only one side will stay lit when its on high. If you try to turn it to medium or low it will go out completely. what part do i need to replace?
1 Answer Hello Angela. Usually this is caused by a dirty burner or orifice in the unit. You will need to clean both the burner and the orifice and make sure they are dry. Then see if the flame works properly. Read More...
Wayne D September 10, 2016 for Model Number CGS980SEM655 We have a GE gas range Model No. CGS980SEM655 about 5 years old. When we light the right rear burner (the smallest one - simmer) it will light but then the flame goes out after a few seconds. Sometimes it will not go completely out and will recover. Once it does, it seems to work fine but one time it went out later. I've discovered that if I light the Right Front burner first and turn it off, the Right Rear lights without a problem. This is the only burner that has a problem. I ruled out the Valve Control Assembly since it feeds all burners. I'm thinking of purchasing the Valve Burner (No. 270) but only two part numbers are shown (WB21K10096 and 10097). Is this my problem and which Valve Burner should I buy? Thanks, Wayne Davison
1 Answer Wayne, This issue sounds like it would most likely be caused by a burner valve that is faulty. The part number for the valve would be WB21K10096. Read More...
R.Turner July 29, 2016 for Model Number JGB918SEL1SS While cooking on the stove top, the burners will sometimes flare up a small ball of fire. This happened one time in the oven and blew the door opened slightly. Does this sound like the regulator is going out?
1 Answer R. Turner, With this issue you will want to check the pressure coming to the unit. This does sound more likely an issue with the regulator on the unit. Read More...
Daryl W September 23, 2015 for Model Number JGB80XSER1SS The flame on the burners will light and burn low but will no turn up. All are doing the same. I think it may be the pressure value.The value in your repair video is not the same one in the part image. WB19K10043. Thanks.
1 Answer Hello Daryl. WB19K10043 is the valve and pressure regulator assembly. We do not have a model specific video at this time. The video provided is for information purpose. Your unit will be similar to this replacement. Thanks. Read More...
Alex August 03, 2015 for Model Number CGS985SET2SS I need a new pressure valve as mine has a hairline crack due to over tightening the appliance connection hose. I see options for assemblies like part WB19K10043. Can I just replace the valve portion? If so what is part number? Are both WB19K10043 and WB19K10079 compatible options? Any videos on installing this assembly? Thank you
1 Answer Hello Alex, The lockout valve WB19K10059 is available and the gas valve WB19K10079 is available. This is as far down as the manufacturer breaks down the assembly for replacement. Read More...
Adrienne July 17, 2015 for Model Number JGB605SET3SS I have propane gas. What regulator do I need? Whatever I have is using too much gas and is burning up the stove.
1 Answer Hello Adrienne. The regulator has to be converted for propane. You can not buy them preset. Read More...