Valerie July 05, 2022 for Model Number GFE26GMHEES An ice block keeps freezing up in the dispenser where the icemaker drops the ice cubes into the door. Then the water dispenser leaks water out all over the floor. Do I need to replace the water valve or the icemaker? Or is this something else?
1 Answer Valerie, it would be recommended that the door duct WR17X13241 is inspected for any gaps between it and the door opening as this can cause an air leak, creating the frost and melting the frost to leak down. If there is a gap, the door duct would need to be replaced. Read More...
Pw March 08, 2022 for Model Number GE 27.7 cu. ft. GFE28 HMHES I GET NO WATER WHEN PADDLE SWITCH IS DEPRESSED. I REPLACED RFID WATER FILTER BOARD AND JUST INSTALLED A WATER INLET VALVE. NEITHER ICE MAKER WORKS AS THERE IS NO WATER TO EITHER UNIT. WHEN PADDLE SWITCH IS DEPRESSED THERE IS NO NOISE AND MESSAGES ARE REPLACE WATER FILTER AND THE DISPENSER IS OFF. HOW DO I TURN THE WATER DISPENSER ON?
1 Answer PW, Make sure that the filter that you used is a GE RFID filter. If it is not then this will be the issue as it will not allow filtered water without the RFID in the unit unless you have the Bypass in. Also make sure that the filter is full seated and if it is then this may be a faulty RFID Board that is causing the issue. Read More...
P W February 09, 2022 for Model Number GE 27.7 cu ft GFE 28 HMHES GET NO WATER OR SOUND WHEN DISPENSER CRADLE IS DEPRESSED. NEITHER UPPER OR LOWER ICE MAKER GIVES NO INDICATION OF WORKING. FILTER BY PASS PLUG IS INSTALLED AND MESSAGE OF NO FILTER WATER. INSTALLED FILTER AND MESSAGE IS DISPENSER IS OFF AND CHANGE FILTER. WHAT STEPS TO DETERMINE CAUSE AND RECTIFY PROBLEM?
1 Answer PW, You will want to make sure that you use the OEM filter for this unit. If you installed a filter and it is not the correct one then this will be the issue. The unit uses an RFID board WR55X35905 and must have filter part number RPWFE installed. After market filters will not work. If you used the correct filter then the issue will likely be with the RFID board. Read More...