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Customer Questions and Answers for Timer by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11985408
Manufacturer Part Number: WH12X10338

The Timer is an OEM replacement part for GE washers. The timer controls most of the operations of the washer: water level, tub filling and emptying, length of cycles, and cycle setting sequences.

Causes may involve minor power surges exposing delicate components to uncontrolled fluctuations overtime. General wear from years of activating various thermal, agitation and spin functions can degrade sensitive electronics as well.

Symptoms of a bad timer include:

  • Erratic or inaccurate countdown between cycles
  • Failure to switch automatically between rinse and spin
  • Locked buttons or controls suggesting circuit board issues
  • Inability to modify or set desired cycles and options

This GE OEM replacement part is also compatible with Hotpoint, RCA, and some Kenmore model washing machines.

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Questions & Answers

For Ge Timer (Part Number: OEM11985408)

1 Answer

Hello Iceberg, You will need to do some troubleshooting before replacing the timer. You see, certain things have to happen before the timer motor is energized so it can advance in the cycle. You should pull the tech sheet and remove the main front of the unit. The green LED under the motor board cover will be flashing. Count the number of flashes and this will normally point you to the troubled component by using the scale on the tech sheet. The tech sheet will be inside the control panel.

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1 Answer

Collis, to verify the correct timer listed for your model we'll need the washer model number. Please obtain this information and reply to this e-mail for further assistance. Thanks!

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1 Answer

Hello Collis. The numbers you provided are manufacturer numbers and do not correspond the actual part numbers. In order to find the correct timer we would need the model number of the appliance. If you could get the model number and post a new question with that info we will find the correct timer.

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Tony A. for Model Number WLSR2000G3WW

My GE washer, model # WLSR2000G3WW started acting weird over the weekend. As soon as I start the wash cycle, it goes straight to the spin cycle. It won't fill up with water or do any of the wash cycle steps, it just starts spinning dry. So I opened up the control panel and cleaned all the parts, particularly the timer. I unplugged the timer and dust it off and closed the control panel back up. When I started the washing cycle, it started filling up with water but my joy wash short lived because after that process was done and after a few seconds pause, the machine drained the water right awy rather than performing the was cycle. After that, I didn't mess with it anymore, I just thought that the timer might be bad. Could that be the problem? If so, would be worth trying to repair the timer?

1 Answer

Tony, Yes with the description of the problem it sounds like the contacts inside the timer are stuck and the timer would need to be replaced. Timer part number WH12X10338.

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1 Answer

Gello Gmom. No, if the teeth on the timer are bad, you will need to order a new timer for the unit.

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1 Answer

Hello Dedric, This sounds like there is something in the circuit preventing the voltage from passing to the timer motor to advance the timer. It could be in the timer but without looking at the wiring diagram, I would be afraid to guess and have you order the wrong part.

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