Edna May 15, 2023 for Model Number PGB995SET2SS I have the upper oven that does not go over 100f, however the broiler does light and work fine, i was told it is the igniter but i am not sure since the broiler does light... thanks for the help
1 Answer The bake cycle requires both broil and bake burners to operate. The most likely cause is the bake ignitor. Read More...
1 Answer Katy, either the igniter is broken or it is not getting 120VAC when the oven is turned on Read More...
1 Answer Cherrie, To determine if the igniter is good then there would be 2 different methods you could try. If available, you could use an amp clamp and place it on one of the igniter wires and turn the unit on and see if you get an amp draw of between 3.2 and 3.6 amps. If there is proper amp draw then the valve is the issue otherwise the igniter is faulty. The same would be true if you are using a meter and testing voltage at the valve for 3.2 to 3.6 vac. If there is proper power then the valve is faulty and would need replaced otherwise it is the igniter that is faulty. Read More...
Barbara May 12, 2023 for Model Number JGB850DEF2WW The igniter in the lower oven will not work. Do I need the igniter or a new control board? The upper oven works good.
1 Answer Barbara, The igniter needs to receive voltage from the control in order to glow. Check to see if the igniter is receiving 120 VAC from the control. Read More...
Jason July 06, 2018 for Model Number CGS990SETSS Original igniter shattered I installed a new one and with the first use it shattered. I researched this on line and found that it's a known issue with this GE range but have found no answer on how to fix it and prevent the next one from breaking as well. ? Any suggestions?
1 Answer Jason, I would advise that you be real careful not to touch the glow igniter with your hand. There is usually a shield that surrounds the part that glow to protect it. Read More...
Sophie June 30, 2018 for Model Number CGS990SETSS The oven igniter shattered. So purchased the replacement part number WB13X25262. Installed, lit the oven and it shattered instantly. Not sure what is going on. Thank you
1 Answer Hello Sophie, If you ordered the part from us you will need to call us at 1-877-477-7278 with your model and serial number so we can set up a reshipment of the part to you under the part warranty. This part should not shatter when heated unless it has a crack in it to begin with. If you did not get the part from us you will need to see if there is any warranty on the part through the company you ordered it from. Read More...