Mark March 03, 2020 for Model Number LG Dishwasher LDF7551ST Getting HE error at end of the cycle. I replaced the heating element but continue to get the HE error. Any suggestions would be appreciated.
1 Answer Mark, There will be a thermistor or thermostat that you will need to test to make sure that they are good. If this check ok then the issue will be a faulty control board. Read More...
Jennifer August 11, 2019 for Model Number LG 3850DD3006J Hello, wondering if this would work for my LG dishwasher? I cannot find another part number for our model.
1 Answer Jennifer, Sorry, this is not compatible with your model and the mfg has not made a suitable replacement for your part. Read More...
Larry S. April 19, 2019 for Model Number LDF5545ST My dishwasher has a "HE" code. Everything I've read says it's the heater assembly. I cannot find any heater part.
1 Answer Hello Larry, I'm sorry but it appears that LG has made the heater on this model available only as part of the sump and motor assembly AGM75469201. Thank you for your patience and understanding in this matter. Read More...
Rich March 26, 2019 for Model Number LDF7932ST My dishwasher LDF7932ST gets an error code HE about 1 1/2 hrs after starting with water remaining in the bottom of the tub. I understand that it could be the element, thermistor or the control. Where would the thermistor be located? Thanks
1 Answer Hello Rich, The thermistor is mounted on the heating element mounting bracket. I'm sorry but the manufacturer has not made the thermistor available on this model individually. To obtain the thermistor, you will need to order the heating element assembly 5301DD1001G. Read More...
Dave H December 11, 2018 for Model Number LG LDS5540ST My DW had 'HE' error, this only occurred at the very end of a cycle, and opening the unit when this error occurred, there was no pooled water or soap in the unit, just items not properly dried. I replaced the heater part, although the old part did test okay for continuity. So, perhaps not surprisingly the unit immediately produced the same 'HE' error at the end of the cycle. Again, opening unit, no excess water (drain is okay), not much heat, and items that are not dry. Any other suggestions? Everything else appears to work fine, control panel functional. Maybe i just need to replace PCB? I haven't tried the smart diags on the front to d/load to cell phone, not sure if that would help? Appreciate any advice on next steps to resolve issue. Thx.
1 Answer Dave, The he error is a heater circuit error and in that circuit, you have a thermister a heater and the control. If the control is sending 120 vac to the heater then the thermister would be the issue. You should have a tech sheet located behind the toe kick that will tell you the readings that the thermistor should be. Read More...
Anoop November 29, 2018 for Model Number LGR7646EQ3 I am trying to replace the heating element but am stuck at the removal stage. In the video it shows the ability to slide the heating element straight out the side however my model has something blocking the way. I don't know what the part is called but it has two electrical connections white plastic and looks fairly dirty on the inside. It also has a black water hose connected to it. Maybe it's the intake filter? Not sure. But how do I remove this to remove the heating element? Thank you, Anoop
1 Answer Anoop, It appears that the model number listed is for a gas dryer which would not have a heating element but would have a gas valve and coils. If you are referring to a washer we will need to have the model number for the washer. Read More...
Alison B March 25, 2018 for Model Number LDF7932ST My LG dishwasher has been getting an HE error at the end of the 2 hour cycle. When I open the door I see soapy water in the bottom and it's pretty hot in there. What I've been doing is turning the machine off and then on again and then putting it on a 15 minute rinse cycle, which works. At the end of the 15 minutes, the water has drained and everything is clean. Today the machine stopped and instead of HE, I got an OE code (also soapy water at the bottom). Again, I turned the machine off and on and did a 15 min rinse cycle (which works). The water drained and everything was clean, which leads me to believe there is not a blockage in the drain. Any ideas? Thanks again.
1 Answer Alison, For this issue the most likely cause will be a control board that is causing this issue with the heat working and getting the OE error code. Read More...
Alison February 10, 2018 for Model Number LG LDF7932ST we are getting an HE error toward the end of the cycle. When we open the door, the washer is filled up with water at the bottom. The inside is very hot as well. when i shut the door it restarts. We have tried unplugging and replugging. keeps happening.
1 Answer Alison, There should not be water in the bottom of the tub, during the dry cycle. You'll need to check for a clogged drain line, disposal, and/or drain pump EAU61383518. Water in the tub, would "throw off" the sensor and heater to cause the HE error code, and the excess heat inside the tub, Read More...
Mike January 05, 2018 for Model Number LDS5540ST I have an LDS5540ST and am getting the HE code. I tested the heating element and in ohmed out at 12, which is perfect. Not sure how to test the thermistor?? I see a lot of answers implicating the control board, but the wiring diagram shows what seems to be a door switch on the circuit for the heating element. It says "Door S/W 11/21" and has a red wire coming into it and a white wire leaving it. Is this a door switch and if so, where is it so I can test it?
1 Answer Mike, There would not be a door switch that would control the heater. You would want to check the thermistor for resistance and if it checks ok then the issue will be the control board. Read More...
Zak October 20, 2017 for Model Number LDF7932ST Already replaced heating element about a month ago after receiving an HE error. The washer was working great and drying everything until now. The He error has returned. Specifically it only shows up doing normal or longer wash cycles with the blinking lights. On quick wash the error does not show up but also the dishes aren't as dry as they could be or as dry as in the past. Any advice would be great as I don't see how the heating element only lasted a month. Thank you.
1 Answer Hello Zak. You can test the element for continuity. If it is good, then this indicates control failure and you will need to replace the control on the unit. Thank you. Read More...