Sam June 09, 2018 for Model Number WA456DRHDWR/AA Hello, your youtube video is super helpful. I am confident that replacing 4 suspension rods will resolve DC error & vibration. I am bit perplex on the model no, my top load Samsung washer does not have any 0001, 0002 or 0003 at the end of the model no, just WA456DRHDWR/AA. Is this the right parts for my Samsung washer?
Mark June 01, 2018 for Model Number WA45H7200AW/A2 01 Samsung had a recall on this washer. They serviced it and extended the warranty by a year. Year passed and now I cant run a load of laundry without a balance code error coming up! Doesnt matter the size of the load, how I distribute the clothes, etc. I've re-calibrated the machine and adjusted the legs, nothing. I was quoted for a service call, parts, labor..... may as well buy a new washer! Which damper rod/suspension do I need? Im seeing a couple fixed reviews on which is correct. Thanks!
1 Answer Mark, The suspension support rod(s) for the model number you supplied are DC97-16350E / DC97-16350E Suspension Support Rod. They're sold as individual parts, you'll need to order four suspension rods. The parts are in stock and available at this time. Thanks Read More...
Diana February 19, 2018 for Model Number WA45H7000AW/A2 My tag says model number WA45H7000AW/A2 02 Thats exactly how it looks. Space between them. So im assuming its just plain WA45H7000AW/A2 I need the replacement rods so this thing won’t blow my head off. Lol. Is it part # AP5669739?
1 Answer Hello Diana. For the suspension rod, you will need to order 4 of DC97-05280W. Thank you. Read More...
Amy October 21, 2017 for Model Number WA5451ANW/XAA 02 I just ordered 4 Samsung suspension rods part # DC97-16350E for my model #WA5451ANW/XAA 02. The answer to Monikas question above seems to indicate yes but I also saw part DC97-16350C or D cross listed for this model so I want to double check. Was this the correct part? I'm determined to fix the off balance /D.C. Error problem myself vs hire a repair man (to my husbands disapproval!)
1 Answer Amy, According to your model number and series of 02 then the correct support rod will be DC97-16350D. Read More...
Roy August 26, 2017 for Model Number WA456DRHDSU/AA Where do you find the version number on this machine ?
1 Answer Roy, On the model tag the version should be after the model number. It may say REV on it. Read More...
Greg July 16, 2017 for Model Number WA456DRHDWR/AA I need a part number for the suspension rods, all of the model numbers include a code afterwards and I don't see a code or know where to locate it. Thanks Greg
1 Answer Hello Greg! The manufacturer offers two different options for these units. Since you were unable to locate a series number, you should be able to use the part number for series 00 through 04 and that is DC97-16350E. Thanks! Read More...
Pamela W. July 14, 2017 for Model Number Wa456drjdwr/aa If I order the suspension support rods and they don't fix the problem, can I return them?
1 Answer Hello Pamela, We have an unconditional one year return policy so you can return them, (DC97-16350E X 4), if not needed. Read More...
Ashley February 28, 2017 for Model Number WA456DRHDSU/AA 02 What is the parts number to replace the suspension rods/damper rods on this model?
Monika January 19, 2017 for Model Number WA5451ANW/XAA-0002 What is the part number for my washer WA5451ANW/XAA 02 for the suspension rods? I'm having a hard time finding it.
Tiffany Richardson October 03, 2016 I have a top load Samsung washer that's about 3 years old. We just had to replace the suspension rods because it would not spin. What is the main reason for having to replace suspension rods? Is it due to overloading? Thanks
1 Answer Tiffany, Yes, overloading a machine can adversely affect the suspension rods on a washer. Read More...