J-Dub August 23, 2020 for Model Number WF42H5200AF/A2 If the spider arm is bad/broken what would be the symptom? how would the washer behave?
1 Answer There are several different symptoms possible. The washer may be noisy, out of blance, not spin, not agitate, the tub could be loose, or stuck out of center. Also, the unit may not drain due to the pump getting clogged with pieces of the spider that broke off. Read More...
Bill July 25, 2019 for Model Number WF42H5400AF/A2 My machine is also doing like others and does not finish spinning the water out and continually resets. You said to check the flange? What part number and diagram would that be? Also how much if it is broken or for that matter the control panel? I was thinking it was just the bearings since we can hear a noise when rotating the basket
1 Answer Hello Bill, if the washer has worn spin bearings the control board will think the clothes load is unbalanced or overloaded resulting in no or a poor spin, the spin bearings are part of the rear outer tub assembly part DC97-19636A, the spider arm assembly (also called flange and/or basket support is part DC97-17004E. Prices on the parts can be found on our websire. Read More...
Mark B February 27, 2019 for Model Number WF393BTPARA/A2 Hi, If the spider arm assembly is no longer available, what is the alternative? Is there a suitable part to install that will work?
1 Answer Mark, Unfortunately with the part being discontinued there would be no suitable replacement available. Read More...
David September 13, 2018 for Model Number wf405atpawr/a2 Is the Spider Arm Part AP5800144 made using the same aluminum material as the OEM part fitted in Samsung 2013 Washing Machines? If it is; then it is safe to assume it will corrode in a few years exactly like the OEM part it replaces. If this is the only certified replacement part - is there a recommended coating that can be applied to protect against this type of corrosion?
1 Answer Hello David, I'm sorry but this part is made of the same cast aluminum as the original. There is no sort of "coating" that can withstand the chemical reaction from the detergent and the combination of hot water and bleach that can be applied. Read More...
Chris Duffy March 16, 2018 for Model Number WF42H5400AW/A2 I’m having problems with my Samsung front load washer. During the wash cycle the tub does not rotates back and forth. Instead it tries too, but just stutters and makes clicking noises. This continues until the rinse cycle when the machine starts to act normal and spin just fine. Also the machine seems to spin in the spin cycle with no problems except it has gotten noisier to the point it sound like a high pitched jet engine. I tired recalibrating it as per the manufacturer’s instructions but to no avail. The digital display does not have any error codes appear and the tub spins freely by hand when the machine is off. I tried doing a load with no clothes and the tub was able to spin in the wash mode with minimal stuttering but any stuttering is abnormal. I then tried a small load but again would not spin in the wash cycle only in the rinse and spin cycle. I am pretty handy and would be able to replace most parts if I could figure out which part. Any help would be greatly appreciated. Than you.
1 Answer Chris, The "it has gotten noisier to the point it sound like a high pitched jet engine" indicates the tub bearings are worn and making the noise 6601-000148 Bearing, 6601-002637 Bearing, and DC62-00156A Rear Tub Seal would be needed. The "stuttering" and clicking noise is most likely due to a faulty DC31-00098A Rotary Position Sensor on the motor or a fulty, loose or damaged wire between the motor sensor and the control board. Read More...
Latichia D. February 27, 2018 for Model Number WF42H5600AW/A2 When we disassembled the machine to replace the spider flange shaft there was a washer on that shaft that was completely worn out, paper thin and misshaped. I can't seem to find the part on any list, from any company, and it didn't come with the new flange. I can't seem to even purchase it from any place that sells hardware. Someone said the oil seal but there are races inside the seal and no one is able to tell me if the there is a washer.
1 Answer Hello Latichia, Since this part is not shown in any parts list that we can locate, it will have to be a part of the old bearing assembly or the old tub seal assembly. Read More...
Craig Engbrecht August 05, 2017 for Model Number WF42H5000AW/A2-0000 When running spin cycle, machine has a lot of difficulty getting balanced, and runs for a very long time, upwards of 4 hours. We have watched it and it just resets after it passes the 3 minute mark. I have watched the spin, and it doesn't seem to be an issue with the shocks directly, any advice?
1 Answer Craig, For this issue you will want to check the flange on the rear of the inner tub as this sounds like the flange may be broken and would need to be replaced. If the flange checks ok then the most likely issue would be the main control board. Read More...