Alina July 17, 2020 for Model Number RSG257AARS/XAA-0000 This ice maker has been changed by professionals several time. I did the last change two days ago. The ice maker base plate is missing. The one seen on your DIY repair video. The unit is making ice now. Do I really need to have the base plate? Does your company sell it? I’ve looked and can not find it on your website. Thanks
1 Answer Alina, the base plat helps to support the ice maker and is only available as part of the auger case assembly DA97-11095E. Read More...
Jerry March 31, 2017 for Model Number RS265TDRS/XAA My ice maker stopped dumping ice. If I push the reset button the ice maker will cycle but sometimes water comes out and sometimes it doesn't. this is an in door ice maker. Should I replace the ice maker and if so what is the part number for this ice maker?
1 Answer Jerry, This issue would most likely be caused by a faulty ice maker based on the issue described. Read More...
Rod April 06, 2016 for Model Number RSG257AARS Samsung RSG257AARS *Not making ice* Hello, when I push the ice maker test/reset, should I hear any type of mechanical noise? Our Samsung RSG257AARS stopped making ice, and I'm not sure if it's the ice maker that needs to be replaced. I've tried pushing and holding the ice maker test button, and the only noice I hear is the audible *ding* on the control panel. I wasn't sure if I should be hearing the motor turn or anything like that, but I've read that if ice is in the maker, it should fall. There is no ice in the maker, and I've also tried heating the water line going into the ice maker in case it froze. The water dispenser works fine (it dispenses more than the Samsung recommended 6 oz in 10 seconds) and I've replaced the filter in case it was clogged.
1 Answer Rod, You will not notice the icemaker cycling by noise. You would have to reach in and see if the icemaker is rotating. If is not rotating then the icemaker is faulty. If it does rotate but does not fill with water then test the water valve to ensure that there is power getting to it. If there is but no water then the valve is faulty and would need replaced. Read More...
David December 01, 2015 The part number on my ice maker is DA97-07549B but it has the 10 wire connector which you show has a different part number.
1 Answer Hello David. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. Here is a link to help you locate it. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...
Holly September 07, 2013 for Model Number DA97-06364B Can I get installation instructions for this part please?
1 Answer Hello Holly. We will need your model number to help you with this. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...