Mike C November 29, 2024 for Model Number RFG237AAWP-XAA My Samsung ice maker stopped working. Every once in a while it makes a cyclical groan as if it's attempting to make ice. The ice maker is dry on the inside. I have pushed the reset button and it chimes once. Also I have unplugged the refrigerator. I also have ohm tested the water inlet solenoid valve and both the ice and water solenoids test at around 390 ohms. BTW the water dispenser works. Thank you, Mike
1 Answer Mike, it would be recommended that the fill tube is inspected for any ice clogs. If there is an ice clog, it would need to be cleared and the water valve DA97-07827B replaced. If it is not clogged, the valve would need to be tested for 120VAC at the end of the ice maker harvest cycle. If there is voltage but water does not go into the ice maker, the valve has failed. Read More...
Tom July 24, 2023 for Model Number RFG238AARS/XAA Ice Maker (DA97-07592A) stopped working. It is making a "hooting" noise like an owl about once per second. Stops sometimes and then starts up hour or two later. I turned off the ice maker because sound is annoying! Removed ice maker. Initial diagnosis: Motor unable rotate paddles to empty ice tray. Found ice cubes fully formed frozen solid in the tray. Took end cover off and disassembled motor. Expected to find several teeth on large drive get shared off. No, it is in perfect condition! No sign of any mechanical problem. Next idea: Heater not working to slightly melt cubes so they could be pushed out. Checked continuity of heater element. Yes, it has continuity, not burned out. Next thought: What controls the heater element to cause it to turn on? There is a small circuit board next to the motor, does that control the heater? Or is the master control board involved? I hope not. Please help. Thanks.
1 Answer Hello Tom, the ice maker is monitored and controlled by the main control board, there is a test button (forced manual harvest) button on the side of the ice maker, if it failed the test cycle then replace the ice maker before the main board. Read More...
Roger March 06, 2022 for Model Number RFG238AARS/XAA If my problem with my ice maker DA97-07592A is in my main controller. How can I reset the controller back to the factory defaults? Or how can I repair or replace it? I do not have a part number for it. How can I look it up? Thanks for helping me.
1 Answer Roger, The main PcB will be part number DA92-00355A and is located on the back of the unit. The board is not resettable to factory settings and would need to be replaced. Read More...
Roger March 06, 2022 for Model Number RFG238AARS/XAA See refrigerator model number for my previous question Thanks
1 Answer Roger, based on the information provided previously, the failure would likely be in the main control as multiple ice makers had been replaced. Read More...
Roger March 06, 2022 for Model Number DA97-07592A My ice maker cycles correctly one time. Then the ice pusher fingers arm returns to a random position (sometimes down in the water/ice. When it then tries to push the ice out, of course it can’t, but it pushes it as far as it can and then stops. I have been through three different DA97-07592A units and sent them all back. They all fail the same way. Is there something outside the ice maker that I need to check?
1 Answer Roger, if the model number of your appliance could be provided in a new question, this will allow the most accurate information to be presented. Read More...
Steve March 30, 2020 for Model Number RFG238AARS/XAA The lower ice maker is not working. I pushed and held the test button and nothing happens. I can't find anything that deals with the lower freezer, only the top freezer. Are they diagnosed the same and are the replacement parts the same? Thanks
1 Answer Steve, after pressing the test button and holding for three seconds, the red wire will need to be tested to the white wire (using a multimeter red probe on the red wire) to identify if the ice maker DA97-07603B is receiving 13VDC. If there is 13VDC, then the ice maker has failed. Read More...
Thomas December 28, 2019 for Model Number RFG297AARS I have a Samsung side x side refrigerator who's ice maker stopped working. I ordered replacement part # AP4318629 (DA97-05422A). The part arrived and I found that this was the 7 cube icemaker and I needed the 8 cube. The replacement part is physically too short for the space. I was unable to determine capacity when checking for the part. Can you assist with the correct part number for the 8 cube ice maker?
1 Answer Hello Thomas, the manufacturer does not list a 8 cube icemaker; they do however list a 9 cube icemaker part number DA97-07365G. Thanks! Read More...
Steve January 19, 2017 for Model Number RFG238aars I have a Samsung French Door refrigerator with ice maker in freezer and ice maker for door dispenser. The lower ice maker works but it never stops making ice and when you open freezer door it gets pushed all over. I have to manually turn lower ice maker off for it to stop. Is this normal or is there a sensor thats suppose to stop it when full. THanks
1 Answer Steve, There should be an arm on the icemaker that would come down to sense the ice level. If the arm is broken off then it will cause the icemaker to overfill and you would want a new arm part number DA61-05435A. If the arm is still there will need to get a new icemaker which is part number DA97-07603B. Read More...
Jason September 16, 2016 for Model Number Samsung RFG237AARS/XAA there is a water small leak somewhere in the ice machine that is creating frozen ice chunks that impede the regular dispensing of ice cubes. Is this the correct part I need, or is there a water tube I can buy instead?
1 Answer Jason, This would be caused by the icemaker assembly and would be part number DA97-07592A. Read More...
Skip July 01, 2016 for Model Number RFG238AARS Refrigerator will not power up on its own after power failure. Lower icemaker has been removed.
1 Answer Skip, It would be recommended to put the lower icemaker back in before starting the unit. The unit when it initially starts up it goes through a test mode and if the unit is not reading all the sensors, including the icemaker, then the unit will not run. If you reinstall the icemaker and still have the same issue then the issue will most likely be a faulty control board. Read More...