Tim February 18, 2022 for Model Number RS25H5111SR/AA-0000 Ice maker stopped making ice. Ice maker is not filling with water. Is it a clogged line or bad valve?
1 Answer Tim, That would be the question. You would need to check the lines for clogs. The valve can be tested for 120vac when running the test cycle on the ice maker. Also, you may disconnect the water line coming out of the valve and use a container to catch possible water. Just because the valve gets 120vac does not mean the valve has not failed mechanically. Read More...
Sean January 25, 2022 for Model Number RH30H9500SR/AA My freezer stopped making ice last week. It will fill the tray half full with water, but won't eject the ice. I've taken it apart and it worked when plugged back in, but then didn't work again. It's arm is stuck at the tip of the ice and won't do anything If i test other than chime. I can test with a mulitmeter, just need to know what to look for. Thank you
1 Answer Sean, if the wires at the door hinge are not broken, the failure would be in the ice maker. Read More...
Nick September 26, 2021 for Model Number Rh25h5611sr The ice maker tray fills with water and freezes but won't eject the ice. The ice cubes are solid. The ejector arms move against the ice but cannot move the ice out of the mold. I brought a new ice maker assembly for my Samsung freezer, but same problem. I see there is a heater for the mold tray, could the heater not bet getting voltage from circuit board? Is there a way to test this?
1 Answer Nick, There is a heater that is on the icemaker that you purchased and the heater is not energizing which is causing the issue. You can check to see if there is power to the icemaker heater by checking at the icemaker using a multimeter. If you cycle the ice maker and test from the red pin 11 to the white/blu pin 10 on the connector, there should be 120 Vac. If there is not then the main board will be the issue. Read More...
Gil September 16, 2021 for Model Number RS25H5111SR/AA-0000 ICE MAKER UNIT IS BURNING HOT. UNIT STOPPED MAKING ICE. WHEN PRESSING THE RESET BUTTON IT MOVED AND SHOWED AS IF ALL IS GOOD. ANY IDEA IF THE HIGH TEMPERATURE OF THE ICE MAKER WITHIN - IS NORMAL?
1 Answer Gil, If the ice maker is staying hot then the heater is stuck in the on position and in this case, the ice maker would need to be replaced. Read More...
Denis June 16, 2021 for Model Number rs25h5111sg/aa-01 Ice maker gets jammed with ice, large chunks. Have noticed icicles dripping from ice maker. At first thought water was somehow leaking from ice maker but after opening unit do not see how that would be. We tried lowering freezer temp but that did not solve problem. After reading some of the answers here I'm wondering if it may be a condensation problem. Thanks,Denis
1 Answer Denis, it would be likely that the water valve DA62-02360B is leaking by and allowing water to overfill the ice maker tray. The door gaskets can be checked to identify if there is an air leak, as well as inspecting the fill tube above the ice maker for water droplets pouring out as this will identify if the valve is leaking. Read More...
Rich June 04, 2021 for Model Number RH22H9010SR/AA-00 A tip before replacing the ice maker - remove it and let it thaw and dry for a couple days then reinstall and try it. Mine was acting erratic so I finally took it out removed the cover on the end and found it full of ice from condensation. Has been back in for a few days now and working perfectly.
1 Answer Rich, condensation occurring on an ice maker to that degree could potentially be caused by an air leak. It would be recommended that the door gasket DA97-04568W and ice chute cover DA97-00883E are checked for any gaps that air could leak through. Read More...
Maddy May 12, 2021 for Model Number RH25H5611SR/AA My ice maker does not make ice anymore. It chimes when I test/reset but does not seem to complete the full test. When it fills with water on test cycle it fills to about half way. I have tested the water pressure per samsung website. I have also thawed out the bearings on the part the rotates and still no response. It seems that the arm and motor that rotates the ice out gets stuck. When i manually push it it will go through the cycle.
1 Answer Maddy, Thanks for the question!!! If the ice maker sticks and fails to finish the cycle, then the ice maker itself is the issue and should be replaced. Read More...
Kevin April 04, 2021 for Model Number RH29H9000SR/AA-0000 I replaced the Ice maker part AP 5948649 a few months age. when I pressed the reset button there was no response. it just seems to be dead. I don't know if it's the ice maker or if there is just no power going to the ice maker. how can I test for power going to the ice maker? Kevin model RH29H9000SR/AA ( I don't see any numbers after the "AA" so i assume 0000 )
1 Answer Kevin, You will test at the main control board from the CN90 to pin 9 and pin 10 and look for 12 Vdc. If there is improper voltage then the issue will be a faulty control board and if there is proper voltage then it would be a faulty icemaker. Read More...
Kirk March 31, 2021 for Model Number RH30H9500SR/AA Ice maker not working. Hit the test button and the ice maker went into harvest mode... But the water never came
1 Answer Kirk, if a hum could be heard at the end of the harvest mode, it would be recommended that the water tube going to the ice maker is inspected for an ice block. If there is ice blocking the tube, it would need to be cleared and the water valve DA62-04027A would need to be replaced. Read More...
David March 13, 2021 for Model Number RH25H5611SR/AA I have small ice cubs, they get stuck and stop the ice maker from working. What controls the amount of water into the ice maker? I turned off the ice maker for a couple of weeks, replaced the filter, checked the water flow in the door and all seams ok( fills up a cup in about 7 seconds). The ice maker has worked good for about 5 years with no problems. Any suggestions? Dave
1 Answer David, The icemaker is what tells the unit how much water to fill based on a time length. It is possible that the water valve for the ice maker is not fully opening causing this issue. Read More...