Jeremiah B. August 10, 2015 for Model Number RF4287HABP Our fridge has stopped producing ice altogether. I have checked water supply as we can still get water out of the door with no problem but there is no water entering the ice maker. I have also reset the ice maker via the button on the side of the ice maker. My question I guess is could the water valve assembly be bad and only allowing water to flow to the door and not the ice maker or could there be other electronics within the ice maker more likely be causing my problems. Thanks
1 Answer Hello Jeremiah, Since the water valve DA97-07827B is a dual valve and one side is for water dispense and the other is for the icemaker, it is the most probable cause of the failure. It is possible to have an icemaker issue but you would need to force a cycle and check for voltage to the icemaker for the seven seconds it fills to determine this. Read More...
1 Answer Troy, To test the water valve you would need to cycle the ice or water, whichever is not working, and see if there is power getting to the water valve. If there is power there but still not working then the valve is bad. Read More...
Jim February 16, 2015 for Model Number RFG298HDPN I keep getting different answers on which is the right replacement water valve for this Samsung Refrig. I want to access/pull out the old part, but am not sure it's location. Can you tell me where to locate the part on the fridge?
1 Answer Jim, The water valve part number DA97-07827B is located at the back of the refrigerator. You will want to pull the refrigerator out and remove the compressor cover. Once removed you will see the water valve on the right side looking at it from the back. Read More...
Robert January 06, 2015 for Model Number 237/238 How do you disconnect the 5/16 water supply from the assy valve?
1 Answer Hello Robert. Remove the locking clip. Then press in on the compression fitting and pull out the water line. Read More...
Ted December 09, 2014 for Model Number RF267AERS/XAA-0001 My ice cubes freeze together in one block which prevent the auger from turning. I suspect a dripping water valve. In this refrigerator, is there only one water valve assembly (two solenoids) which serves both, water dispenser and the icemaker? I have been looking for a water valve above the icemaker but I think it is just a water pipe from the valve assembly below.
1 Answer Hello Ted, This unit has one water valve for the water and one for the ice made into a single assembly DA97-07827B. If you have sufficient water pressure to the water valve, replacing the water valve assembly should solve the problem. Read More...
Martha June 02, 2014 for Model Number samsung refig RS267TD Is it complicated to install a new water valve?
1 Answer Hello Martha. No, it is not hard to replace the water valve in the unit. Just make sure the power and water is turned off before replacing the valve. Read More...