Robert Fortson April 05, 2019 for Model Number WA456DRHDSU/AA-0002 Need to no water pump assembly number assembly broke so won’t stay clamped on
1 Answer Hello Robert, the manufacturer list part number DC97-17366A as the drain pump assembly. Thanks! Read More...
Jason July 17, 2018 for Model Number WA400PJHDWR/AA-0001 I have the same issue as others with the housing around the pump breaking and it's not available. I have repaired and reinforced the housing but my picture before removal did not show defined which wire black or yellow connected to which terminal. can you help?
1 Answer Jason, The wiring will not matter as you can connect either wire to either terminal on the unit. Read More...
Ronnie July 03, 2018 for Model Number WA422PRHDWR/AA-0000 Should water be running through the drain pump during the beginning of the wash cycle? Pump DC97-16985A harness fell apart and dropped to the floor. I jerri riggged the harness and re-installed it to the bottom of the tub, hooked it all back up and started a quick wash cycle. Shortly after the cycle started filling up the tub, I realized water was streaming out of a small hole in the drain hose. Is this normal?
1 Answer Ronnie, No, there should be no water leaking from the new pump or hoses. You'll need to re check and make sure the hose wasn't damaged during the repair. Make sure the hose clamps are tightened properly, and the hoses are installed and seated properly on the drain pump inlet and outlet connectors. Read More...
Jeff January 18, 2018 for Model Number WA400PJHDWR/AA Hello- the plastic housing for the drain pump cracked. Is the housing sold separately? If so, what is part number? If not, what is the part number I need for the whole thing? Also, what is the part number for the temperature sensor?
1 Answer Hello Jeff. You will need to order DC97-17366A for the pump needed and DC90-10128N for the temperature sensor. Thank you. Read More...
Melanie November 27, 2017 for Model Number WA400PJHDWR/AA-0001 I need a new pump assembly for my washing machine and it looks like the one for this model has been discontinued. Is there another part that will work?
1 Answer Hello Melanie. You will need to order DC97-17366A for the pump assembly needed. Thank you. Read More...
Glen Hale November 17, 2017 for Model Number wa400pjhdwr/aa The motor mount broke off the tub. (03dc9716985abeq6cbc1650-dc97-16985a) I need a new one or a replacement. Can you help me? The model # is wa400pjhdwr/aa
1 Answer Glen, The motor mount for the drain pump is not an available part and you would have to get the drain pump kit DC98-01877B. Read More...
Michael September 18, 2017 for Model Number WA456DRHDWR/AA-0000 The bracket to my drain pump broke. Do I need to by the whole motor and assembly? or can I just buy the bracket?
1 Answer Hello Michael. You will need to order DC97-17366A for the drain pump needed for the unit. Thanks. Read More...
Cp August 10, 2017 for Model Number WA456DRHDSU/AA My cover broke for the model number DC97-16985A, so I saw that it will need to be replaced with a newer pump, DC97-17366A. It requires the pump to be relocated at the base of the washer instead of on the bottom of the tub. The only problem is that if I put it at the base, the drainage pipe/hose will not reach. Is this the right part or did my item not come with all the parts necessary to complete the installation?
1 Answer Hello CP. [DC97-17366A] is the correct part and the hoses will reach if you turn the pump in the correct position. Try turning it around. Thank you. Read More...
Chris July 10, 2017 for Model Number WA456DRHDSU/AA The old pump and housing has been discontinued. I call the help line on your website and asked if you had a replacement for it and was told no. I was just checking because of the previous questions on here said a new part number would work. Thanks.
1 Answer Hello Chris. There is a pump you can use for the model number provided. You can use DC97-17366A for the drain pump on your model. Read More...
Trevor C July 05, 2017 for Model Number WA422PRHDWR/AA I have a Samsung WA422PRHDWR with serial number Y0IY5AECB08202H, we just replaced the stabilizer bars and now the mounting for the drain pump assy broke. I had ordered part DC97-17366A but one of the mounting bolts is an inch off and the rubber mount is facing a 180 deg from where it should be. The connection for the drum is 90deg from where it should be.
1 Answer Trevor, For this unit you will need to get the drain pump kit part number DC98-01877B which should fit they way it is needed. Read More...