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Customer Questions and Answers for Dishwasher Drain Pump by Samsung

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Manufacturer Part
4.89 (64)
By: Samsung
Part Number: OEM13027872
Manufacturer Part Number: DD31-00005A

Dishwasher won't drain or shows 5E error? This drain pump removes standing water. Access from underneath, about 1-2 hours to replace. Video available.

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Questions & Answers

For Samsung Dishwasher Drain Pump (Part Number: OEM13027872)

1 Answer

John, The Smart light flashing by itself is an indication that there is a water supply error. The possible causes would be a clogged water valve. The water supply valve terminal not connected, a faulty main control board, water supply valve or a bad flow meter.

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Jeff, You will want to check the drain pump for leakage and also check the water valve to make sure that the valve is not leaking. These would be the 2 most common places for a leak. Also check all hoses for the unit to make sure that there are no leaks in them.

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Dave, The drain pump for your dishwasher would have to be replaced from the bottom of the unit as there is no access to it from inside.

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Hello Tom, This is normally caused by a failed drain pump DD31-00005A. It can also be caused by a bad control board DE92-02256A. This can be determined by checking for 120Vac at the drain pump while the unit is on and in the drain position. Remember, a clog in the drain or a separated impeller from the drain pump will cause the same fault code. A unit that has been working could have a crimp in the drain line that has clogged with food particles and debris.

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