Tom Zaniewski July 25, 2018 for Model Number SMH2117S/XAA-0001 Hello, I have a Samsung microwave with a 5e error on the display. I read that it was a shorted touch pad. I did ask a appliance tech and was told that you can replace just the touch pad but unless you have a leak detector to test the door after disassembly, I never would recommend you disassemble the door. Is this true and how hard is it to replace the touch pad. Thank You!
1 Answer Tom, I would agree with the other tech about replacing the keypad, there are several pieces that have to come apart to get to that touch pad, you may break several of those liner pieces, I would replace the entire door or replace the microwave. Read More...
Sailor March 20, 2018 for Model Number SMH9207ST To replace the DE34-00333A membrane switch, must the stainless steel trim be removed from the exterior bottom of the door in all cases? I'm thinking that with all the door's interior trim and whatnot having been removed, the new membrane can be installed on the backer plate or whatever is there, after removing the old one, without removing the exterior trim. Since I've not disassembled the door's interior, I don't have any way to see what's involved.
1 Answer Sailor, You will need to disassemble the door because the membrane switch will need to be connected to the control board. Read More...
Debbie Udelhoven May 05, 2017 for Model Number SMH9207ST/XAA-0001 Is the touch pad and the switch membrane the same thing? I have an SE code flashing I need fixed.
1 Answer Debbie, Yes the membrane switch and touch pad would be the same part DE34-00333A. Read More...
Not Easy To Install July 01, 2014 for Model Number SMH9207ST This is more of a repair help. I wanted to share my installation with you since I was not able to find any tips when I was looking. While waiting for the replacement you can try heating the old membrane with a blow dryer. The ‘stuck’ buttons may become ‘unstuck’ long enough until the replacement is received. I disassembled and removed the door from the microwave itself in order to install the new membrane. You could try to remove the membrane and install the replacement without removing the aluminum face plate first. I used a Philips head screw driver, flat screw driver, needle nose pliers, and a flashlight, as well as a hair blow dryer. 1. Unplug the microwave! 2. Remove the plastic cover on the inside of the door. There are no screws and just unsnaps. 3. Now there are four screws fastening the metal part of the door to the exterior plastic door (glass is part of the exterior, plastic door). 4. There are plastic tabs around the perimeter of the metal door. Carefully bend to release the interior metal door (this may release the exterior plastic door from the hinge. Best if there is someone holding the door while trying to unsnap the two parts. 5. Once the tabs are released you can separate the two door parts to expose a circuit board at the bottom of the door. Remove the screw fastening the silver colored connection and the two other flat cable connections to the circuit board before removing the two screws fastening the circuit board to the exterior plastic door. 6. If the exterior plastic door is still connected carefully remove it now. Be sure to untangle the wire harness as you go (with circuit board attached). 7. The aluminum face plate surrounding the membrane has to be removed as it slightly overlaps the membrane. The aluminum face plate is fastened via small tabs on the inside of the door. Carefully straighten these tabs from the inside. 8. Turn over the door to remove the aluminum face plate. Unfortunately this is not easy as mine was also fastened by double sided tape around the perimeter. Use the blow dryer to heat the aluminum and loosen the glue. You do not want to bend the aluminum by prying to hard. I could not find a replacement for just this part (it does not seem to be available anymore). 9. Once the aluminum face plate is painstakingly removed you can remove the membrane, which is also fastened with the adhesive on the back. 10. After removing the defective membrane remove the paper covering the adhesive on the back of the new membrane and adhere it to the place provided. Be sure to place about in the middle so the edges will be covered by the face plate. 11. Now just reverse steps 9 through 1 to reinstall the door. Before installing the aluminum face plate again you may have to carefully bend it back into shape as the tabs will only secure in certain spots and it may not re-adhere to the remaining double sided tape again. Good luck!
Phil May 05, 2014 for Model Number SMH9207ST Is DE34-00333A the correct touchpad for SMH9207ST? It is the correct part number according to the service manual, and the drill down on your site says it is, but there is no illustration and your cross reference tool says it is not.
1 Answer Hello Phil! According to the model number supplied the membrane switch, part number DE34-00333A, is the correct replacement and will work on your microwave. Thanks! Read More...