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Customer Questions and Answers for Electronic Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18059796
Manufacturer Part Number: WPW10340935

Questions & Answers

For Whirlpool Electronic Control Board (Part Number: OEM18059796)

Michael for Model Number RBS275PRB00

My oven has started throwing an E2 F3 code. I replaced the temperature sensor, but am still getting the code. I did a visual inspection of the control board, but nothing appeared obviously wrong and all the wiring harnesses were properly seated. I then tried heating the oven to 200 degrees with a thermocouple inside. The oven continued heating to around 450 degrees (as measured by the thermocouple) before throwing the E2 F3 code again. At that time the oven stopped heating and locked the door. I probed the K1 relay on the control board (the only one I could easily measure) and read voltage on both attached leads while the oven was heating, but only one of the leads when the oven threw the fault code. It appears the oven knows the temperature (or at least that it's getting too hot) and is capable of turning the heating elements off, so do you have any suggestions of what might be wrong? Does the control board just need to be replaced?

1 Answer

Michael, This issue would be caused by a relay that is welded on the control board in which the control board will need to be replaced. The part number for the control board is WPW10340935.

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1 Answer

Steve, You will want to remove the control panel and access the WP9760587/8300642 Transformer, Control and carefully check for 120 VAC across the two red wires(power in) then check across the two blue wires for 14-20 VAC(power out) Then, at the control/display board WPW10438751/8302319 Assy, Control connector P16 pins 5 and 7(red wires)check for 120 VAC across the two wires and P16 pins 2 to3(blue wires) check for 14 to 20 VAC across the wires. If you have the voltages, you will need to replace the WPW10438751/8302319 Assy, Control, which is no longer available from the manufacturer and would need to be refurbished by an outside company like, [www.circuitboardmedics.com] or [www.corecentricsolutions.com]. Thanks,

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1 Answer

Tim, You will want to pull the unit out and check the thermal cutout WP9759243 that is located on the back of the unit to make sure that it is not tripped. If the thermal cutout If the thermal cut-out has continuity then the control board WPW10340935 will be the issue and will need to be replaced.

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1 Answer

Hello Ed. CANCEL key drive line open. 1.Disconnect power or unplug oven. 2.Check keypad connector for firm connection. 3.Press CANCEL. If error code returns after 60 sec., replace keypad. 4.Replace control WPW10340935.

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1 Answer

Hello Bob. Remove the side trim and 2 screws in the bottom corners of the control panel and lift it off the unit. If you still can not remove the board, You will need to uninstall the wall oven and remove top access panel on the unit.

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1 Answer

Hello Tim. The board comes from the manufacture already programmed. You may want to check the temp sensor.

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1 Answer

Hello Fred. It is best to use the newer board the manufacturer redesigned for the unit.

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1 Answer

Howard, If the unit burns out the control board every time you put it in a self clean then you may want to look at the installation of the unit. You will want to check to make sure that the flooring inside the cabinet is solid per the installation instructions. The following is the exerpt that explains the support surface: Oven support surface must be solid, level and flush with bottom of cabinet cutout. Floor must be able to support a single oven weight of 123 lbs (55.8 kg) or a double oven weight of 222 lbs (100.7 kg). If these requirements are not met then it will cause an air flow issue that could be causing the control board to burn out from over temp.

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1 Answer

Hello Katie! To verify the age of your product we'll need the serial number. Please obtain this information and repost for further assistance. Thanks!

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1 Answer

Hello Bill. Based on the information you provided, it sounds like the membrane WP8304275 is bad and will need to be replaced on the unit.

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