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Customer Questions and Answers for Ice Level Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM21616467
Manufacturer Part Number: W11629974

The Ice Level Control Board is an OEM part for Whirlpool refrigerators. It is an electronic component responsible for monitoring and regulating ice production in the icemaker. The board works with sensors to detect the level of ice in the bucket and control the icemaker accordingly. It plays a vital role in ensuring a consistent ice supply.

Symptoms of a bad control board include:

  • Irregular or inconsistent ice production
  • The icemaker failing to turn on at all
  • Error codes displayed related to the icemaker
  • Sensors providing inaccurate readings to the control board

Causes of a bad control board can include failure over time due to normal wear and tear, exposure to moisture or temperature fluctuations, or damage due to electrical surges.

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

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Questions & Answers

For Whirlpool Ice Level Control Board (Part Number: OEM21616467)

1 Answer

Hello Kelly, You will need to verify proper water pressure to the unit. If it is good, you may need to replace the water valve W10408179 and/or the dispenser board WPW10184878. Be sure the thaw the fill tube out with a hair dryer if it is clogged with clear ice.

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1 Answer

Hello Rick. Yes, it does the heater on the flap. However, the heater is not used anymore.

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1 Answer

Mary, You will want to check the motor coupler to make sure that the coupler is not stripped. If so then the coupler would need to be replaced.

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John for Model Number KSRA25ILBL13

Ice maker not functioning correctly. Yesterday it would give any ice at all, and ice was sitting inside the unit. Today it may have done a little ice, but when I got home, the light is flashing 2 times, constantly when the door is open. When I close the flat on the right side, it still flashes 2 times. When I also hit the button at the top to turn off the light and simulate the door is closed, it doesn't flash at all. What is that probably and issue with?

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