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Customer Questions and Answers for Ice Level Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM21616467
Manufacturer Part Number: W11629974

The Ice Level Control Board is an OEM part for Whirlpool refrigerators. It is an electronic component responsible for monitoring and regulating ice production in the icemaker. The board works with sensors to detect the level of ice in the bucket and control the icemaker accordingly. It plays a vital role in ensuring a consistent ice supply.

Symptoms of a bad control board include:

  • Irregular or inconsistent ice production
  • The icemaker failing to turn on at all
  • Error codes displayed related to the icemaker
  • Sensors providing inaccurate readings to the control board

Causes of a bad control board can include failure over time due to normal wear and tear, exposure to moisture or temperature fluctuations, or damage due to electrical surges.

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

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Questions & Answers

For Whirlpool Ice Level Control Board (Part Number: OEM21616467)

1 Answer

Hello Greg. If the bucket is over filling and it does not stop even in the off position, you will need to replace the P.C. board kit W11629974.

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1 Answer

Ken, The main control board would be the part that would control the fan part number EBR41956418. With having the FF error code still showing, make sure that the fan does not have ice build up around it that would cause it not to turn and if this checks ok then replace the board.

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1 Answer

Hello James, Check the fill tube for an ice blockage. If it is clogged, it can be cleared with a bowl of hot water and a turkey baster. If it is clear, (no ice blockage), the water inlet valve is the most likely suspect.

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1 Answer

Hello Terry. It sounds like the board is gone and will need to be replaced on the unit.

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1 Answer

Matthew, There are no instructions available for replacing the PC board. You will simply remove the 3 screws holding the pc board in on each side of the freezer. Once screws are removed then you disconnect the harness and swap the boards over. Reinstall in reverse.

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1 Answer

MK, It does not sound as though you did anything wrong on replacement of the icemaker. Most likely the emitter board was part of the initial problem with the unit and just did not show until a new icemaker was installed.

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1 Answer

Hello! The emitter and receiver located in the PC board kit part number W11629974 are located in the freezer section of your appliance. The emitter is located on the left hand side wall and the receive is located on the right hand side wall. There are covers over each board you'll need to remove to gain access to the part. Thanks.

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1 Answer

Hello Matt. You model number does not use the P.C. board kit. It has a control board in the fresh food section. It is where you adjust the settings of the unit. You must remove the housing from the fresh food part to access and replace the control board.

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