Customer Questions and Answers for Dispenser Assembly by Whirlpool

Brett, This issue will most likely be caused by a faulty dispenser assembly which is part number WPW10199696.

Hello Luz, If you purchased it from us you will need to call in at 1-877-477-7278 with the units' Model and Serial numbers and we will have to issue a re-ship for a defective part. Since the part WPW10199696 is an assembly, individual parts are not available.

Buckmaster, If this is the seal that goes on the door of the dispenser you would simply just push it back in place. If it is another seal then the dispenser would need replaced.

Brian, The part number for the dispenser on your unit will be WPW10199696.

Hello Bill, The part recommended by the manufacturer for the model provided is WPW10199696. You can see an example of how the dispenser replaced at the following link: http://www.appliancepartspros.com/whirlpool-dispenser-wpw10605015-ap6023349.html

Mark, The black shield is for possible leaks, it is there in case the unit were to leak it would not get down onto the dispenser wiring.

Joe, Here is a link to a video that would be a similar part to help you replace the dispenser assembly. https://www.youtube.com/watch?v=rQECnI8DEEo

Karin, Unfortunately the gasket for the dispenser is not a separate part and would require the dispenser to be replaced.

Hello Jim. They are not showing an estimated date on it. If you order it, as soon as it comes in, we will ship it out to you.

Hello Terry. It sounds like the control board W11202746 is bad and will need to be replaced on the unit.