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Customer Questions and Answers for Dishwasher Detergent Dispenser by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18052083
Manufacturer Part Number: WPW10224430

Soap dispenser door not opening during wash cycle? This dishwasher detergent dispenser releases detergent at the right time. DIY repair in under an hour.

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Questions & Answers

For Whirlpool Dishwasher Detergent Dispenser (Part Number: OEM18052083)

1 Answer

Robert, You will want to make sure that the rinse aid cap WP8564929 is properly in place and you will want to take the screws out of the inner door panel and check to make sure that the reservoir is not leaking. If leaking then you will need to replace the dispenser WPW10224430.

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1 Answer

Hello Joe, The only dispenser that will work on this model is WPW10224430. Changing the dispenser assembly would be the only fix for this condition.

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1 Answer

Hello Dale. You need to check and make sure the water is filling properly and to the bottom of the heater in the unit. It sounds like the water is low and you need to replace the water valve on the unit if it is low.

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1 Answer

Hello Dan. If the board and the dispenser is new, you may need to replace the wiring harness to repair the dispenser not working in the unit.

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1 Answer

David, I believe your model number should read KUDL02IRBS1 (1 instead of an I at the end of the model). Yes, the dispenser WPW10224430 is the correct replacement and will fit your model. Thanks!

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1 Answer

Hello David. Two things to check. I would first go to the electrical connections to the unit and insure the wire nuts are tight to prevent an increase in current flow. The other is to check the wiring harness to insure it isn't "melted" into the door liner noise suppression material. If both of these check out good, the parts all have a 1 year warranty and can be exchanged for you no problem. It is possible to have a new defective part from the manufacturer. Please let me know if I can assist you futher.

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1 Answer

Tom, You'll need to separate the inner door liner from the outer door liner and disconnect the two wires from the solenoid. With a multi meter you would want to check for 800 to 1000 ohms resistance acroos the two terminals, if you have the resistance, the actuator should be OK, and you'll have to conduct the diagnosis or board output test, and check for 120 vac across the two wires to the actuator, to determine if you have a loose , broken wire or faulty control board WPW10084141. You have check for a detergent or deposit build up in the latch area of the detergent cup, correct. You'll find the tech data sheet, attached to the backside of the kickplate/lower access panel, and can run the tests. Thanks and Good Luck

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1 Answer

Tom, there is no relay to test, other than the pilot relay on the control board. To test the dispenser "wax motor", remove the wires and check for 250 to 350 ohms resistance across the terminals on the wax motor. The next test you would want to do is a live voltage test. Reattach the wires to the switch, program a test cycle or short wash cycle, and check for 120 VAC across the wires on the wax motor at the appropriate time.At the main control board: P11 pin 8 is L1 out to the wax motor and P11 pin 10 is N to the wax motor and should have 120 VAC across the the pins when it's time for the dispenser to open, if the control board is OK. Yes, a defective wax motor can short the dispenser circuit, but it's not a very common occurrence. Thanks and Good Luck.

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1 Answer

Hello Eleanor! Unforuntately, the manufacturer is only supplying the dispenser as a complete assembly with no parts available separate. You will need a new dispenser assembly part number WPW10224430. Thanks!

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