Link July 03, 2015 for Model Number Whirlpool DU945WSTO Dishwasher not draining. Using your video as a guide I took out and checked both impellers and related parts to find everything in order--no damage or debris. In checking the drain hose for clogs, I found I could not blow into the drain hose as it was sealed on the end attached to the dishwasher (I can't pull out the dishwasher because I live in a rental and countertop tile would have to be removed). I read in one of your Q&As that there is no solenoid so I didn't think there would be a valve to open to allow draining. Do I have some type of internal blockage or is there a valve of some sort that does open to drain? If there is a valve, I'm guessing I have a control board issue (also based on reading your Q&As).
1 Answer Hello Link. There is a check valve. You will need to remove the drain hose under the dishwasher to look for clogs. Read More...
Steve June 15, 2015 for Model Number DU930QWDB4 I cannot get the impeller screw off. Even when keeping the round metal plate from spinning, the screw just keeps on spinning. Any tricks to getting this off. I think this is causing the machine not to clean properly.
1 Answer Hello Steve, This would be a definite issue. You should replace the drain and wash impeller kit 675806 since the circulation impeller screw threads into the drain impeller. Read More...
Bill June 14, 2015 for Model Number DU920PFGQ1 The motor does not appear to be running in reverse for the drain mode. What tells the motor to reverse. Also the cancel and drain button is not working. Is this fixable Thanks Bill
1 Answer Bill, The motor will go to the drain mode based on what the control board is telling it to do. If the motor goes for wash but does not drain then check the impeller to make sure that it is not damaged. If this checks ok then the board would be the issue. If the drain cancel button is not working then it may be a issue with the control board also. Read More...
Lori March 21, 2015 for Model Number DU960PWKB1 We just installed your impeller kit because our dishwasher no longer drained. Other than having to chisel and cut the top impeller off, the project went smoothly. We followed you video step by step. Then started a test wash . Once it filled and started to run there was a new grinding sound and water started to leak out the bottom. Don't know if is draining because it did not get to that part of the cycle. When we opened the door the bottom was full of water. What did we do wrong? Thank You
1 Answer Lori, By cutting and chiseling the old impeller off then it is possible that you may have done further damage to the bearing of the motor and shaft. To correct this you would need to replace the pump and motor assembly due to the damage. The part number that would be needed to repair the unit is the pump and motor W10428168. Read More...
Sharon January 17, 2015 for Model Number DU5503XL0 I need to replace the drain and wash pump seal etc. Removed upper impeller screw. I cannot get the upper impeller to lift out. Suggestions?
1 Answer Sharon, This impeller may be stuck due to old detergent build up and you may need to get under it and somewhat pry it off or if you have a big pair of channel locks that you can get ahold of it with to pull it off. Read More...
Tom October 30, 2014 for Model Number 66515951793 Hello folks my dishwasher is not draining can you tell me how this drains. is there a drain solenoid? or is the main pump motor reversed? Thank for your time
1 Answer Tom, The motor would flow in reverse in order for the unit to go through the drain portion. There is no drain solenoid but you will want to check the check ball to make sure that it is moving freely and check the impeller to make sure that it is not damaged. Read More...
Chris September 23, 2014 for Model Number Whirpool DU940PWKB0 I see your video about the drain & washer impeller kit. After a few runs with vinegar and baking soda and hot water machine is draining better. But after cycle there is still a lot of water in base of dishwasher. I can run cancel - drain one or two times and it finally drains. Question? Is my problem drain & wash impeller the problem? I haven't opened the impeller yet to see how much debris is in there that could be blocking the drain.
1 Answer Chris, It would be a good idea to open the pump assembly and check the impeller assembly as something being caught in it or being damaged would be the cause for no drain issue. Read More...
Joseph S September 21, 2014 for Model Number KUDR24SE Can't remove the screw retaining the plastic wash Impeller seems extra tight. It appears that the motor shaft slips and grabs which indicates slippage. So far have not been able to resolve this issue and would appreciate a solution.
1 Answer Hello Joseph. If the motor shaft is slipping, and you have it locked down, that would indicate the motor is bad and will need to be replaced. Some of these screws can be extremely tight and hard to remove. Try using some rust buster TJ93241 on the screw. Read More...
Kim A January 07, 2014 for Model Number DU940PWKQ1 How to Get the Screw Out To Change the Chopper-Impeller
1 Answer Hello Kim. Hold the impeller with one hand and use other hand to remove the screw with a driver. Read More...
Ed October 01, 2013 Hi, I ordered the chopper-impeller kit for my Kitchenaid KUDR24SEWH1 dishwasher. The instructions show a small rubber ring, roughly 1 inch in diameter, that is referenced in Note 3 which says "to be replaced as required per pump assembly". Do you know if this part applies to my model, and, if so, where does it go? It's not clear from the instructions and it did not seem to be referenced in the video that I believe I saw on your site. I did not see a similar part when I disassembled the impeller assembly. Thank you.
1 Answer Hello Ed. You will need to look on your model and see if you see on installed. If so, replace it. If not, you do not need it. Read More...