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Customer Questions and Answers for Dryer Door Switch Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12960006
Manufacturer Part Number: W10169313

Dryer won't start or runs with door open? This door switch kit restores safety shutdown function. Simple clip-in repair takes 15-30 minutes. Video included.

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Questions & Answers

For Whirlpool Dryer Door Switch Kit (Part Number: OEM12960006)

1 Answer

Hello Fern, thank you for contacting APP, If the stem of the timer knob itself has cracked then you will need to replace the Timer Knob WP22001659, this part does not come with the Timer Skirt WP33001621 or Timer Knob Insert WP22001664, these will either need to be ordered separately or reused.

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1 Answer

Araceli, Thanks for the question!!! You would need either the start switch or a motor WP33002795 to fix the starting issue. The light would most likely be the bulb or the lens 33001869.

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James for Model Number KEYE900TWH0

Thanks for answering my question as to why my dryer door switch has 5 connectors . At this time the switch is failing and it has been impossible to find a new part. It seems that it might be possible to to use a switch with 3 connectors and simply leave the the lint sensor wires disconnected. What do you think? I bought the machine in 1991 and the and except for the switch problem both washer and dryer are till going strong. the new stuff does not hold a candle to this old Kitchenaid set. They are beautiful machines made in the uSA.

1 Answer

James, as we would not know how that could affect the operation of the appliance, we would not be able to recommend the use of an alternative part.

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1 Answer

James, the extra two connections would be used with the lint sensor circuit in this model.

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1 Answer

Hello Don, the control console/touchpad (33002896 ) is faulty, however, the part has been discontinued and is no, longer available.

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1 Answer

Erin, If the switch broken while installing it then you would want to contact customer service to see about getting a replacement. We do not have information on putting switches back together.

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Mary Berryman for Model Number MDE5500AYQ

Dryer control panel works, but is not heating. Something screwy is going on with the door switch as well. Light comes on sometimes as you open door and then quickly shuts off. I had this problem about 6 months ago and my son who is very handy took it all apart and found "continuity" on every part. It has been working just fine ever since. Maybe its the door switch and the thermal switch. Dryer ia about 24 years old and I've had ONE service call on it!!!

1 Answer

Mary, The door switch would be a likely cause for this issue to occur when it comes to the light. If the dryer is not heating then it would be recommended to test the thermostats and make sure that they are good and test to make sure that the heating element is good. If they are good and there is proper power at the unit with no damaged or loose wires then either the control board will be the issue or the motor.

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1 Answer

Hello John, the silver terminal is Common, next is NC, then NO. White goes to Com,, Black goes to NC to power the drum light, Blue goes to NO for the motor run circuit.

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1 Answer

Hello Rob, red is Common (terminal 1) ,,, black is NC (terminal 2) ,,,,, grey is NO (terminal 3).

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1 Answer

TJ, the wire coming from the motor will go to the NO terminal, the black wire from the light will go to the NC terminal, and the wire from the power source will go to the COM terminal. The wiring diagram shows white for both the COM and the NO terminals so the wire from the power cord to the door switch will need to be identified which will isolate which wire goes to the motor.

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