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Customer Questions and Answers for Dryer Heating Element by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18024852
Manufacturer Part Number: WP3387747

The Dryer Heating Element is an OEM replacement part for Whirlpool dryers. It is responsible for generating the heat necessary for the drying process, ensuring clothes and fabrics are thoroughly dried.

Symptoms of a bad dryer heating element include:

  • Clothes coming out damp or taking excessive time to dry
  • No heat or insufficient heat produced during the drying cycle  
  • Visible signs of damage or burnout on the heating element itself
  • Unusual burning smells emanating from the dryer

Causes of a faulty heating element can include normal wear over time, electrical issues, or physical damage from impact or overloading.  

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore dryer models.

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Questions & Answers

For Whirlpool Dryer Heating Element (Part Number: OEM18024852)

1 Answer

Michael, You will want to check the cycling thermostat. There are 2 inner terminals are for a bias heater which should have a resistance of approximately 9.5K ohms. If the resistance is off then the thermostat would be faulty and need to be replaced.

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1 Answer

Hello Greg and thank you for your question. With the power cord unplugged, the timer knob can be pulled off of the timer. The back console panel screws would then be removed to allow the console to rotate forward. Taking a picture of how the timer is wired would be recommended. The wires can be transferred over to the new timer, the timer mounting screw removed, and the old timer pulled free. The new timer will insert into place and secure with the old screws. The console can be rotated and secured back in place and the knob set onto the new timer.

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1 Answer

Robert, a heating element can have continuity from terminal to terminal and still be bad. In a situation like this, the element would need to be tested from terminal to the housing to identify if it has grounded out. If there is continuity from terminal to the housing, the element WP3387747 would need to be replaced.

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1 Answer

Tom, You will want to check the flame sensor for continuity at room temperature and check the gas coils for being faulty.

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1 Answer

John, When properly testing the element you should have 240vac across the coil at the point it should be heating.

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1 Answer

Ralph, The element is located underneath the drum and can be accessed through the lower access panel on the dryer front.

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Brian for Model Number MED6230HW1

Hello. I just installed WP3387747 in a customer's dryer and I noticed after I reconnected the wires it was wired different than other Whirlpool dryers. I made a diagram before disconnecting the wires. Basically there was a main power wire going to the thermal fuse, then from the other terminal of the thermal fuse to one of the terminals of the heating element. Then the other main power wire connected to the high limit thermostat, then from the other terminal of the high limit thermostat to the other terminal of the heating element. The dryer heated up so I assume the wiring was correct. It just seemed odd. Usually a main power wire connects to the thermal fuse, then a jumper from the other terminal of the thermal fuse to the high limit thermostat. Then another jumper wire from the other terminal of the high limit thermostat to the heating element. Then the other main power wire connects directly to the heating element. I hope this all makes sense.

1 Answer

Brian, this particular model is wired differently than normal and it sounds like it is wired up properly in accordance to the manufacturer's information.

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1 Answer

Hello John, this model being a Kenmore model, there is no service/wiring diagram available. Suggest if you cannot determine the wires' locations, a service tech should be contacted to assist.

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Samantha for Model Number MEDB765FW0

I finally got my dryer open (after a lot of trial and error because there are no videos showing how to do it on this particular model) and I can see the housing around the heating element, but I have no idea how to access it. I opened the lower front panel. The housing seems to be bolted in place though. I do see a screw right up front, but it is in such a way that a regular drill won't fit to reach it. If there are screws in the back, I don't think I would be able to access them without opening the back of the machine. Please help me figure out how to access the heating element so that I can change it out. I've already ordered the part; I just cant get to it.

1 Answer

Samantha, You will remove the screw on the base of the unit that holds the housing in place with a 1/4 nut driver or ratchet. Then there will be a screw on the under side of that will also be a 1/4 hex once you pull out the housing and this will expose the element.

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