James August 07, 2023 for Model Number KBFS20EVWH2 Good afternoon. I have a Kitchenaid fridge w/ freezer below. KBFS20EVWH2 Had major ice build up on evaporator, inlet coil, and bi-metal defrost switch. Everything else works great and appears functional other than finding the source of major defrosting issue. Bi-metal switch closes contact once cooled below 40F° in this case (0.3 ohms) and then opens up to +40k ohms when warmed. The defrost heater measures 26 ohms DC. I tried to simulate a the defost heater to come on by shorting the bimetal switch while I have things apart. No power seems to come to the heater. It did not seem to heat even after 10 minutes. I tested power leads disconnected coming into heater w/ MM set in AC volts. Nothing measurable. Any suggestions for simulating/checking to assure this will go into defrost? Maybe a control board/timer issue? Thanks for any help
1 Answer Hello James, this may be a control board problem, the Service Mode which includes a defrost system test is listed on the Tech Sheet that came with your model, it should be located under the front lower grill, if missing please contact our Customer Service (1-877-477-7278) and request if a copy can be emailed to you. Read More...
Marty January 30, 2022 for Model Number MFF2558VEW4 How is the AP5985212 (W10825088) defrost heater replaced? How can I determine for sure that it is bad? (Is there a resistance measurement?)
1 Answer Marty, Based on the model number provided the tech sheet provided with your unit should have the directions for the SERVICE TEST MODE. You should place the unit into the service test mode and follow the instructions. Volt...........................................................115vac Wattage....................................................470 plus or minus 5% @ 115vac Resistance...............................................28.1 plus or minus 5% ohms Read More...
John August 13, 2020 for Model Number whirlpool refridgerator I just purchased AP 5985212 heater. could you share installation drawing or a video?
1 Answer John, if the model number of your appliance could be provided, this will allow for the most accurate information to be presented. Generally speaking, the back wall of the freezer or refrigerator (depending if the unit has one or two evaporators) will have an evaporator cover that would need to be removed. This will allow access to the evaporator and the heater that sits directly underneath. Read More...
Rod W. July 19, 2018 for Model Number afd2535dew4 I replaced the heating element 6 months ago. It is still freezing the coils. I just replaced the thermostat in the freezer. It has frozen over again.
1 Answer Hello Rod, I'm sorry but we will need to ask you to please post a new question including the verified model number from the units' I.D. tag since the one provided will not come up for us as a valid model number. Thank you for your patience and understanding in this matter. Read More...
1 Answer Hello Bob. If the fill tube is freezing in the unit, you will need to order and replace the water valve unit. It has a slow leak that is causing the fill tube to freeze on the unit. Read More...
Bob August 05, 2017 Kitchen Aid model KFCP22EXMP5. I have water freezing in the bottom of the freezer section. I have installed the "p trap" drain, but still have the same issue.
1 Answer Hello Bob, If clearing the drain and chasing it with a piece of weedeater line does not correct the issue and the "P trap" did not correct, you may need to add a defrost drain heater 819043. Read More...
1 Answer Hello Amy. You will need to order WPW10165425 for the defrost thermostat needed. Read More...
Bob March 13, 2016 for Model Number KBFS20EVBL8 I have purchased a new defrost heater and I have the inside back off is there a video for replacing this? Or do I just remove the screws for evaporator coil?
1 Answer Bob, You will need to remove the screws for the evaporator and there will be 2 bands that need to be removed to take the heater out. When you get the screws out slightly bring the evaporator out so that you can get the heater out but make sure that you gently bring it out so that you do not kink the lines. Read More...
Liz September 05, 2014 for Model Number GX5FHTXVY08 Whirpool refrigerator - the refrigerator is freezing our food and drinks. We have replaced the Air Damper Control Assembly and the control board. I'm thinking we need to replace the thermostat? Do you think this would resolve the problem if so is this something that is easily installed - we were able to replace the damper control assembly ourselves. Also do you have the part in stock and what is the cost? Do you also have a video for the installation? Thank you Liz
1 Answer Hello Liz. You will need to check the temp sensor in the fresh food compartment. If it is bad, it may not be reading the correct temp. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...