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Customer Questions and Answers for Ice-Contnr by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM13247931
Manufacturer Part Number: W10204465A

Questions & Answers

For Whirlpool Ice-Contnr (Part Number: OEM13247931)

1 Answer

Megan, If the bin was a little difficult to get off then it sounds like the shaft may have shifted up when removing the bin. You can take the 2 screws out that hold the shaft in place and remove the shaft. Turn the shaft over and put the top into the hole and tap with a hammer on the shaft to slide the bushing down slightly, you will then check to see if it the bin is seating properly.

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Charlotte B for Model Number EDJHAXTO01

I purchased this refrigerator from Best Buy and must be a model made just for them because I can't find it as a good model number anywhere. I need the complete ice bin in the freezer door. The ice freezes together and will not dispense. We have changed the door kit with new design and flapper to close faster and tighter. But before that I tried thawing the ice to get the bucket off with a hair dryer. I think I must have warped something because it still freezes after replacing that kit. As in another question, my button to release never worked good from the beginning and sure it is broke now so I need to replace everything to the chute and maybe the chute too. Please advise the correct part number(s) to order. Thank you

1 Answer

Charlotte, Unfortunately the chute cannot be replaced separate from the freezer door. The complete ice bin for this unit would be part number WP2317251. The reason the model would not come up would be it is missing a number and the O at the end should be a Q. The model that I looked up was ED5JHAXTQ01.

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1 Answer

Hello Al. The only way to remove this is to press in and jerk upward. Sometimes this can break parts, but once removed, you will need to repair the broken release anyway in the unit.

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1 Answer

Mike, Yes the W10204465A is a complete ice container, and will fit the model number you supplied. If you're getting rust on the metal components, you may want to check for moisture accumulating in the bin due to an open door, door seal not sealing proper or the dispenser flapper not sealing. It could also be a high iron content in your water supply.

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1 Answer

Hello Steve! The ice container W10204465A is a fully assembled ice container and will include the ice bin, crusher bin, and all moving parts. Thanks!

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