J May 11, 2023 for Model Number JMC2430WP01 My JennAir JMC2430WP01 microwave runs like it’s working but only heats the food occasionally. I have put it in diagnostic’s and there are no codes and all three of the door switches tested good.
1 Answer J, the inverter W10217711 and the microwave control WPW10350780 would need to be inspected for any signs of damage. If there is no damage, the likely cause of failure would be the microwave control. Read More...
Jeff T May 08, 2023 for Model Number JMC2430WP01 My JennAir JMC2430WP01 microwave runs like it’s working but only heats the food occasionally.
1 Answer Jeff T, Place the machine into the self-diagnostic mode and see if there are error codes. 1. Enter Diagnostics mode and verify error codes by pressing any 3 keys 3 times within 8 seconds. 2. If the control does not enter Diagnostics, repeat Step 1. See the tech sheet supplied with the machine for further information on diagnostics. Read More...
Will January 02, 2023 for Model Number KEMS308SSS04 Our Microwave will not pop popcorn it takes like 5 minutes and most is burnt. it heats on high sometimes but not all the time. If I set it to 70% or 80% it usually works better than the high setting. I have no error codes just slow or no heating
1 Answer Will, based on the information provided, it sounds like either the inverter W10217711 or the microwave main control WPW10398151 has failed. The inverter would need to be inspected for any indications of overheating or damage. If there are no visible failures with the inverter, the microwave main control would be the most likely cause of failure. Read More...
Jack The Bear February 13, 2022 for Model Number WHIRLPOOL GH7208XRB-2 CONVECTION MICROWAVE Microwave only minimally heats as does convection in the unit. Stopped in the middle of the heating cycle then was intermittent for couple days then began to only heat a little. The internal cooling fan also doesn't run at all. The hood fan is ok Does this sound like inverter PCA?
1 Answer Jack the Bear, based on the information you have provided, the most likely failure would be the relay control WP8206602 failing to send voltage to the components as needed. Read More...
David December 22, 2021 for Model Number KBHS109SSS05 I would like to order a magnetron, do you have a part number?
David December 22, 2021 for Model Number KBHS109SSS05 I tested the magnetron and it tested at 1 ohm. Is this considered good?
1 Answer David, as the magnetron is not testing at less than 1 Ohm, it would be considered out of tolerance, and replacing it would be recommended. Read More...
David December 22, 2021 for Model Number KBHS109SSS05 My magnetron tested at 1 ohm. Does this mean it is bad?
1 Answer David, It sounds like the magnetron would be bad and would need to be replaced. Read More...
David December 22, 2021 for Model Number KBHS109SSS05 My Kitchenaid microwave does not heat properly. Everything I’ve read indicates the problem is likely the diode or capacitor. I’ve already tested the door switches and they’re fine. I can’t find the diode or capacitor in order to trouble shot. Where do I find them?
1 Answer David, This unit does not use a diode or a capacitor and you would want to check to see if the magnetron is good. Test the resistance of the magnetron for less than 1 ohm of resistance. If it is good then the inverter board would be the issue. The inverter board will be part number W10217711. Read More...
Mark September 28, 2020 for Model Number KBHS109SSS05 Microwave runs but isn't heating. Based on reading online I think it is either the magnetron or the inverter board. How can I determine which it is and is there anything else I should test? The unit is not showing any error codes in diagnostic mode.
1 Answer Mark, It would be best to test the door switches to ensure that they are good. If they are good then test the magnetron for a resistance of less than 1 ohm and if it is not correct then the magnetron would need to be replaced. The door switches are tested for continuity. Read More...
Mark September 21, 2020 for Model Number KBHS109SSS05 My microwave suddenly stopped heating today. It sounds like it is working but doesn't heat. I've read to check the High Voltage Diode, Door Switch and Magnetron but I don't see the High Voltage Diode listed as a part for my model. Any suggestions on what to test and order would be appreciated. Your company has been helpful in guiding my repairs of other appliances.
1 Answer Mark, This unit does not have a diode. This unit uses an inverter which takes the place of the transformer, capacitor and diode and if the thermostats and door switches check ok then the inverter W10217711 will be the most likely cause for this issue. Read More...