Colleen December 21, 2011 for Model Number RS696PXGQ13 Our glass cooktop is broken. I think I could use either the black or white for that model. The black is out of stock but the white is in stock and how hard is it to replace the top ? Is there any instructions for replacing the top ? Thanks
1 Answer Hi Colleen. The black glass is still made but not available right now unfortunately. It is part # WPW10134951. The white glass is part # WPW10134950. Remove the power. Support the counter top with a few towels so you lift the unit up and then set it "kitty-corner" diagonally with the cut corners to support the unit. Then remove the knobs and chrome trim. This will access the glass top. Then use a vacuum to remove all broken glass debris. Use any foam supplied to re support under the glass top so it will set in between the counter top and the bottom side of the glass . Thank You. Read More...
Jane September 07, 2011 for Model Number Creda ceramic cooktop ECH212 serial no 991C005080 We have a 20 yr old Creda electric ceramic cooktop with control knobs that have a "D" shaft. We are wondering if Whirlpool's replacement part #AP3009811 would fit? If not this particular part, might you be able to recommend another that would work for us? Please let us know if anything is available for us. We need at least one knob or a whole new set.
1 Answer Hello Jane! Unfortunately, we do not have any informatino regarding the model ECH212 or carry parts for the brand Creda. You can purchase the knob and for any reason it does not fit you have 365 days to return the part. Here is our return policy information for you to view. Thanks. http://www.appliancepartspros.com/customerservice/returns.aspx Read More...